by default, the product is delivered with logistics fee. If you need to send Express, contact the customer for more refund and less compensation.
It takes you a few minutes, but it can effectively avoid unnecessary troubles between you and us. The specific rules are as follows:
1: Mixed Batch description all products of our company mixed batch supported, mixed batch is that multiple products can be purchased together. When the same product has multiple colors or patterns, no color option and patterns are randomly mixed when shipping.
2: color/size/weight all our products are taken in kind. There must be differences in color between photos and objects, which is an inevitable problem for no one. The dimensions of all our products are measured manually, and most of them are irregular shapes. There must be errors in measurement. The weight of all our products is the weight of the packaging part, which is also measured manually. There must be errors. In addition, different batches of products produced by manufacturers must have different product weights. Therefore, if you are very concerned about the color, size and weight of the product and require us to describe it accurately, please do not buy it. However, we have the right to refuse if the goods are returned or the freight is returned on the grounds that the color, size and weight do not meet the requirements after purchase.
3: Regarding the qualified rate, we provide customers with products with high cost performance, not handicrafts, not precious commodities. Customers who pursue perfection please do not buy our products. What we do is wholesale, not retail. We can only guarantee the qualified rate of 90%, and 10% of the quality problems belong to the exemption category. Product Wholesale profit is low price here is really careful to order
4: return instructions if the product has no quality problems, we generally do not accept return or exchange. However, from the perspective of customers' interests, after friendly negotiation between customers and our customer service, if you cannot accept this clause, please do not buy our products.
5: regarding urgent orders, our company does not accept urgent orders under any circumstances. It is unacceptable for us to require them to arrive on the specified date, because logistics companies and express companies are third-party companies, we cannot control their delivery speed.
6: The freight calculated automatically by the express delivery and freight system is the express freight. The courier company designated by our company will not accept customers to designate the courier company. Therefore, please be sure to confirm with our customer service staff whether our designated courier can be delivered to your region before taking the goods. Otherwise, the customer will be responsible for the transfer costs caused by this. If the customer does not raise any objection to our express delivery area, we default that the customer belongs to the express delivery area (generally, the express delivery in mainland provinces only goes to the county level, which is subject to the official website of the express company), if the region where the customer is located actually belongs to the Super delivery area, the customer needs to pick it up at the designated express delivery point. If you do not want to pick it up at home, you need the courier company to arrange a trailer to go down. At this time, the generated Cartage fee needs to be borne by the customer. If the customer refuses to pick it up by himself and is unwilling to let the courier company arrange a trailer delivery, then the delivery fee incurred by the delivery and return of the ticket goods shall be borne by the customer.
7: logistics and freight the total order amount in general areas reaches 600 yuan, and in remote mainland areas reaches 400 yuan, it is more cost-effective to go to the logistics transportation department, but please contact Customer Service immediately to modify the freight after submitting the order. Customers who go through logistics need to pick up the goods at the local logistics the cargo discharge point and pay the freight to the logistics company. The logistics freight given by our customer service staff is estimated based on experience and is for reference only. The freight is subject to the actual logistics company. If we refuse to receive the goods or ask for compensation on the grounds that the freight estimated by our customer service personnel is incorrect after arrival, we have the right to refuse. If we refuse to self-mention, the full cost of delivery and return shall be borne by the customer. If you need to specify a familiar logistics company, you must first obtain the consent of our customer service. For the logistics company designated by the customer, the amount charged by the logistics company has nothing to do with our company, and our company does not assume any responsibility for the freight. Be careful to order products in mixed batches. If you place an order and sign for it, it means that the product has no quality problems,