I. Member order requirements
carefully check the order (price, quantity, specifications, etc.). If there are special requirements, please explain them in time. The delivery address and contact information must be accurate, otherwise the related losses caused by this must be borne.
II. Other agreements
replacement of defective products: within 3-7 days after receiving the products, members will find products with quality problems. Please contact our company first and then exchange it. Our company shall bear the return freight.
Company repair or maintenance: the company will charge additional fees according to the actual situation. If the company is unconditionally responsible for the product quality problems caused by the company, and if the product damage and other problems caused by the customer accidentally, the company will repair and deal with them according to the customer's requirements, however, the postage back and forth shall be borne by the customer.
Customized processing
the company has its own factory, which provides customers with personalized processing and customization services. Merchants only need to provide product samples or clear pictures of product details and related sizes, and we can process and customize them according to these.
Our company will estimate and verify the products according to the customized needs of customers. During the production, merchants need to pay the mold fee in advance. Our company communicates, confirms and verifies the samples produced through reverse mold, and our company is implementing production. For large-scale customized orders, merchants need to advance 20%-50% of the starting funds according to the customized quantity before production.