• 1. About ordering

  we have stated the reference weight for each product. The freight system will automatically calculate it when ordering. There may be some errors. If you have any questions, please contact our customer service in time. Free shipping for Rush products, free shipping for non-rush products and rush products, you can contact customer service to change the freight.

• 2. About discounts

 1. Free Shipping: Free shipping for purchases over 128 yuan (except Xinjiang, Tibet, and Qinghai); Door-to-door delivery for purchases over 500 yuan in Yiwu urban area; (the above basis lies in the case that the price of the product has not been changed)

 2. Members: Members enjoy store discounts and other activity privileges. For more information, see the member area on the store homepage.
  Membership offers are automatically generated by Alibaba's system. Alibaba automatically calculates the number and amount of transactions for each member.
  After a successful transaction, Alibaba will automatically include you in our membership system. You can also apply directly in the membership area of the store homepage. We will arrange a review.

•  3, activities: in order to provide buyers with more products with high quality and low price, we will launch various discount activities every week from time to time. Please look forward to it!
• 4. About products

  our factory specializes in ornament, mass production of products, basically manual processing, different batches of products may have slight differences, minor defects (without affecting sales) can not be avoided, it is recommended to take samples to see the goods first, everyone should understand the truth that you get what you pay for. Don't rely on your own imagination. Everyone's imagination is infinite. We can't satisfy this. Please forgive me! For customers with very strict quality, please go to the counter to buy!

• 5. About color

 1. Most of our products are taken in kind, with a small number of online pictures; The color is professionally proofread, which is the closest to the physical tile, due to factors such as lighting, color contrast and color temperature of computer monitors, color difference is inevitable. The pictures are for reference only. Please refer to the actual product for details. Please consider carefully before ordering!

2. Regarding the style and color, the goods are distributed according to the order by default, and the style or color remarks are not supported (except for special instructions on the product page); We will try our best to distribute the goods according to your requirements, but it is inevitable that there may be a shortage. I hope everyone can tolerate it. If it is temporarily out of stock (you can also place an order to note that the color of the out-of-stock item is random), we will inform you by Wangwang or telephone, please forgive me!

• 6. About after-sales service

1. Sign-in: please be sure to check and sign for the goods. This is your right and the key to our after-sales work. Thank you for your cooperation. (If it is not convenient for you to sign for the goods, please inform your friends, relatives or doormen to sign for the goods.)

2. Lack or quality problem: if there is any shortage or quality problem after you receive the goods, please contact the after-sales customer service in time within three days after signing. If there is any quality problem, please take photos and confirm them to us in time after receiving the goods. You can contact our after-sales Wangwang to send pictures, and we will give you a satisfactory solution. Overdue consequences are at your own risk.

3. Return: If you are not satisfied with the product and do not like it, you can return it if it is not used and does not affect the secondary sales; by default, general products can be returned without reason within three days after receipt, and some products can be returned without reason within seven days.

Note: 1. The following conditions cannot be returned or exchanged: A the returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B repair or refit without authorization; C not used or stored according to normal methods; D the color difference is not returned or exchanged, and products beyond the after-sales service period.
2. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.
3. Regarding the above, the handling of damaged and quality products, such as some product problems, if the customer wants to return all the orders, the buyer shall take care of the freight according to Alibaba regulations.