Declare: many agents and middlemen don't know much about the process of the product. It is normal for electroplating products to fade during use, not quality problems. The time for electroplating and color retention varies with different materials and processes. The specific time depends on the user's usage, improper use will definitely cause serious color fading of the product. Our products are mainly made of alloy, stainless steel, copper + zircon, etc. If the customer has not known ornament craft before, I hope the customer can consult before joining and purchasing, before purchasing, please enjoy your "right to know" and understand the products! We hope that customers can act as agents and purchase our products on the basis of understanding. We also ask agents to let your customers know about the products and let them have their "right to know" before placing an order. Finally, understanding first, thank you for your cooperation.

FAQ online

question: What is mixed batch?
Answer: mixed batch refers to unlimited product types and styles. Buyers can enjoy the wholesale price as long as the total purchase price (or total amount) reaches or exceeds the set amount (or quantity).

Question: can the price be cheap?
Answer: All prices on the website are wholesale prices. According to the quantity ordered by your parents, we have also set three prices, and what quantity is reached and what price is given;

  if a single order reaches 10000 yuan, or the cumulative order amount reaches 50000 yuan, you can directly enjoy the third price of our store. Our store guarantees that you get what you pay ~

question: is the product available?
Answer: the corresponding color or size you want on the shelf is available. If you are out of stock or removed from the shelf, we recommend that you consult! Because some quantities are not updated in time, you are welcome to bring pictures for consultation.

Question: When will the goods be delivered after payment?
Answer: payment will be made before 16:30 on the same day. All goods in stock will be delivered on the same day. Order after 16:30, all will be sent out within 48 hours after payment, try to send out on the same day ~

 (If there are large orders during the activity, the delivery time will be adjusted. Generally, there will be an announcement. For more information, please contact customer service. If there are no special circumstances, the goods will be delivered on schedule)

  we will do our best to ensure the stability of the supply of goods. As the saying goes, it is good, because after all, it is for wholesale and the daily shipment volume is very large, we dare not guarantee 100% that the goods will be available when they are distributed to you, but we guarantee that if there are out of stock, we will inform ourselves at the first time and obtain my consent to handle it. For non-inventory products that have not updated the product information in time, we will inform the customer as soon as possible ~

question: is the product color accurate? Is the color difference big?
Answer: due to lighting, shooting angle and other reasons, each monitor is different, online shopping color difference cannot be avoided, we have tried our best to shoot the closest to the real thing, please understand, all pictures are 100% real shot!

Question: Baby details?
Answer: each corresponding product has a detailed description, color, size, etc. have been commented. If you don't have detailed information, you can consult first. Before purchasing, please enjoy your "right to know" and understand the products! Because there is no color choice, you can make a clear note when ordering.

Question: What Express is sent? Free shipping?

Answer:

(1) I. Our company's cooperative express company: Yunda Express;

 2. Send EMS in remote areas of mainland China;

 3. SF Express is sent from Taiwan and Hong Kong, and the freight paid on arrival is the same as that paid on delivery;

(2) dear, no free shipping (except for official activities and store discounts).

Question: I have ordered multiple items, how can I inform you that the price and postage need to be changed?
Answer: We strongly recommend that you use the shopping cart to purchase separately without modification. If you have already started shooting separately, you can contact Wangwang or leave a message to help you modify the postage. If you buy multiple items at the same time at one delivery address, you will be charged the postage once ~

* Sign-in notice: When you receive the package, please do not rush to sign on mates receipt, please be sure to open it in front of the courier to inspect the goods on the spot, if the product is damaged or the quantity is missing, please reject it! And contact our store on the spot (there is a contact number on the express delivery list). Once you sign it, it means that you approve the quantity, content and integrity of the goods, and the shopkeeper will not be able to claim compensation from the courier company for the buyers! Please also forgive our store no longer bear the loss caused by the inconsistency, lack or damage of the goods! If you have any questions after receiving the item, please contact us in time! The shopkeeper works with the buyer to solve the problem. Make buyers 100% satisfied! Finally, I wish the buyer a happy shopping experience in this store!

Question: What is the return policy?

Answer:

1. Return or exchange is acceptable under the following circumstances

1. If the product is damaged, the goods are sent incorrectly (color, style), missing, large stains, and is seriously broken, it cannot be sold. You can apply for a return or exchange. When applying for a return or exchange, please take a photo first and then contact our customer service staff for consultation. If it is confirmed that it is indeed a quality problem, the freight incurred shall be borne by our company. Our company refuses to receive the payment on arrival. Please help us pay the freight first. The fees incurred will be directly transferred to your designated Alipay account by Alipay. (Note: If you return the product directly without contacting us, we will not accept it)

2. No return or exchange is allowed under the following circumstances

1. Occasionally, small scratches, small flaws and other problems that do not affect sales are not quality problems. If you mind such situations, please be careful to order ~ all jewelry factories cannot avoid such problems, there is no 100% perfect product ~

3. Human-caused defects, product color difference, slow logistics, and poor service attitude of logistics companies.

4. The buyer's subjective judgment (for example, I don't like it, it is different from what I imagined, and it is different from other stores. The material does not conform to my imagination, feels bad, looks classy, etc.)

5. There are differences in the colors of the products shipped before and after. Because each batch is different, it is difficult to ensure that the color of the products is exactly the same as that of the previous batch.

6. I don't want to sell it anymore. It's not easy to sell. I can't sell it. I was caught by the urban management. I can't sell it.

* Note:

  all after-sales problems must be received within three days (the receipt time of the goods shall prevail) please contact our customer service staff in time. Please provide the shopping order number when applying for after-sales. One order is processed only once after-sales, please be sure to carefully check the quantity, style, color, specification, quality after receiving the goods, and do not cooperate with malicious medium and poor customers again, thank you.

     The store has always taken "integrity management" as the basic principle of the company's development. This is our responsibility. We will not shirk a point, but it does not belong to our responsibility, we will not compromise for various reasons. There is no rule, and each shop has different rules, just as everyone has different shopping needs. We develop in the form of the company, and constantly learn to run in and formulate relative processes and systems in order to better serve everyone. What we seek is win-win cooperation. Now we are the first to salute the soldiers, not forced to buy and sell; If you like us, please pay more attention to it, and everyone will start a business together to become rich. If you think we are in the way, then you close your eyes and rest, we will certainly not disturb you.

  Finally, I wish all business friends a booming business and a great fortune!