In order to enable members to get due services in our store and avoid unpleasant things. Based on the principles of mutual understanding, fairness and voluntariness, both parties jointly abide by the following terms:
1. Our store promises
responsible for the information directly released by our company. If there is any inconsistency between words and deeds, the website shall bear the loss directly caused to the merchant. But refuse to bear the loss caused by the customer's own reasons (such as not looking at the product details and product attributes. For example, the single pendant is not necklace, the product has no packaging box, the product size is different from the imagination, etc.) I hope customers can read more and ask more questions.
Product pictures are real pictures, but some of them come from the internet. The description of each product is accurate, and customers can rest assured to buy. If serious errors are caused by negligence on this site, we will correct them in time and return them for free.
Strictly control the quality of products. In case of quality problems, our company implements unconditional return maintenance.
Note: Our company is only responsible for the current confirmed instant orders. Information needs to be updated frequently. If changes occur after the member places an order, we will notify the member in time and decide whether to cancel the order.
II. Member order requirements
carefully check the order (price, quantity, specifications, etc.). If there are special requirements, please explain them in time.
The delivery address and contact information must be accurate, otherwise the relevant losses caused therefrom shall be borne.
Timely payment of orders. If no payment is made within three days after the order is placed, the order will be canceled automatically.
Please check the goods (quantity, quality, specifications, etc.) after arrival. If you have any questions, please contact us in time. If there is no problem please confirm receipt in time and give five-star praise! (Thank you!)
III. Other agreements
if the agreement reached by both parties through other contact methods conflicts with these terms, it shall be implemented as agreed by both parties.
Defective Product Exchange: After receiving the product, the member3-7 within days, if you find a product that is really a quality problem. Please contact our company first and then exchange it. Our company shall bear the return freight.
Company repair or maintenance: the company will charge additional fees according to the actual situation. If the company is unconditionally responsible for the product quality problems caused by the company, and if the product damage and other problems caused by the customer accidentally, the company will add according to the customer's requirements. It is handled by maintenance, but the postage back and forth shall be borne by the customer. If it is repaired during maintenance, it will exceed10.00 the customer shall bear the basic labor cost for the cost of RMB.