purchase instructions
1. About products
1. Support one piece dropshipping
2. Quantity discount. For a large number of wholesale customers, please contact online Wangwang directly.
3. The pattern or LOGO can be customized according to the customer's requirements for production. For more information, please contact Wangwang customer service or QQ 1142877931. Telephone: 18801775847
2. About size
as for dimensions, manual measurement, there will be an error of 0.5mm-1mm due to factors such as different measuring tools and measuring methods.
Regarding the weight, there is about 17% shrinkage rate during the high temperature firing of ceramics, and the quality of each product may have a deviation of-10% ~ + 10%.
Regarding capacity, it is manual measurement. Due to factors such as different measuring tools and measuring methods, there will be some deviations. The specific capacity is subject to the actual object.
3. About color
100% real shooting, in order to avoid color deviation as much as possible, we have corrected the color through various methods, and our professional mapping display can also ensure that the color is close to reality to the greatest extent, however, there is no guarantee that there will be no color difference between different monitors of each buyer.
4. About customer service
if your consultation fails to respond in time, it may be because the consultation volume is too large at that time. Please wait patiently, or it may be due to system problems and loss of information sent by you. For example, if the consultation volume is too long, please contact other lighting customer service for consultation, or log on to Wangwang again before consultation. Please forgive me for the inconvenience caused.
5. About after-sales service
for the pleasure of cooperation, Please unpack and check after receiving the goods. In case of damage, please take photos and provide relevant pictures to our customer service within 24 hours. After confirming the quantity and amount, we will refund you or resend you (depending on the actual situation). Thank you for your understanding.
6. About delivery
in order to quickly match the shipping method and quickly deliver the goods, please contact customer service to choose the logistics method after placing the order so as to deliver the goods to you in time.
There are two modes of transportation: (Note: If you do not communicate with customer service, aneng logistics is preferred, and the freight is paid on arrival. If the cost is too high, our company will not be responsible.
A. Logistics: aneng logistics (door-to-door delivery in some regions), ordinary logistics (with transit), ordinary logistics (Direct Line), freight payment method: pay-as-you-go or pay-as-you-go.
B. Express: STO Express, Guotong Express, freight payment method: pay-as-you-go, the specific freight can be displayed after being photographed.
The above two modes of transportation are not available, please contact customer service to solve the problem. Thank you