Urgent items are subject to careful consideration! We do not support urgent requests! [If you need a refund but cannot wait, please apply when the item is ready to be shipped. If you apply after the item has been shipped, you will be responsible for the shipping costs!]

Product Pricing of Our Companyall of themExcluding tax!Please contact customer service for a tax-inclusive price if you need an invoice.

② Due to the instability of the price fluctuations of raw materials for products, if there are any adjustments to product prices, we will not notify you in advance. If you purchase after the market changes and there are price adjustments, we will not refund the difference, and we will not return products that are subject to market fluctuations or seasonal products for non-quality issues! Please purchase according to your needs, dear customers.

The products displayed on our platform are for reference only and the copyright and patent rights belong to the manufacturer. We have no obligation or responsibility to verify whether the products are infringing on copyright or patents. For products involving copyright and patents, a license is required for production.
Due to the nature of toys as perishable goods, minor scratches and minor issues are occasionally unavoidable. Minor scratches and paint chipping on toys are considered normal and do not constitute a quality issue. The buyer is responsible for the return shipping costs. If you have any concerns, please do not purchase. By purchasing, you agree to our return policy.

Support online payment; please contact us for bank details if you wish to make a bank transfer.Payment in AdvanceExclamation mark!

About express delivery, the default cooperation is with Yunda Express. If there is a lot of goods, we will consider using Yousu Express based on the situation. If the express delivery does not reach, please inform the customer service to inquire about the express delivery situation.

关于物流，Cargo freight is usually paid upon arrival, and the goods need to be picked up at the freight station.Shipping logistics can be provided by the customer (please provide the Chencheng freight telephone) or we can choose a more suitable one for you! (Note: the actual freight fee can only be estimated by us, and the actual freight fee is the main amount when the goods are picked up. We can control the shipping time, but we can't guarantee the arrival time of the freight station. Please understand, thank you!)

Upon receiving the goods, if you find that the product packaging box is severely damaged or there are missing products, please contact us immediately and take photos of the problem.Once the goods are signed for, it indicates that the buyer acknowledges receiving the goods in perfect condition.After the receipt, the risk is transferred to the buyer, and there is no further reason to request a return or exchange of the goods.

1. Dear customers, if you need 3C products, please refer to the product detail page for more information. Some products are only packaged in English, so it is recommended for export purchases.

      Please leave a message if you have special requirements for packaging.

2. Please do not use strong power alkaline batteries such as Nanfu, Shuanglu, Jinzuang Huatai, or rechargeable batteries for our toys.

Distributors please note: if there is any damage upon receipt, take photos as evidence, report to customer service, refuse to accept, and the after-sales service will be uniformly handled according to the rule of one person bearing half the cost.

Wholesale notice: We do not provide after-sales exchange or return for non-quality issues. Please purchase according to your needs.

If there are no quality issues with the product (damage due to logistics and transportation does not fall under quality issues), we generally do not accept returns or exchanges. Since our products are mainly electronic and plastic toys, the loss rate is several times higher than that of ordinary toys. For a few-dollar plastic toy, if it is expected to be durable, pressure-resistant, and resistant to scratching, it is unrealistic.For returns due to non-quality issues, we will count the goods after receiving them and refund the clients for the items without quality issues and that are not affected by secondary sales at a 70% discount of the original price. The return shipping fees will be borne by the buyer..If you cannot accept this clause, please do not purchase our company's goods.

The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification of the product, or goods that have not been used or stored in the normal manner. We apologize for any inconvenience to our customers.

3Quality Problem Returns and Exchanges:

If any quality problems are found within 15 days after signing, you can contact our after-sales customer service, or record a video and take photos and send them to our customer service. Please write your order number. After the customer service checks it, if it can be repaired or replaced, they will teach you how to operate.

Products with quality issues can beCumulative returnsof multiple ordersFor orders weighing 3-5KG, we will bear the return shipping fee and refund the amount.If the exchange is for the same item, the shipping fee for one person one trip, or if it is returned and then reordered and exchanged, The cumulative time is 3 months (90 days) and the feedback time is 15 days.Please do not wait until the sale to check, we cannot control your sale time, but 15 days is enough for you to check many boxes of toys.

If the weight is less than 3KG, the return shipping fee will be shared equally.Please be cautious when returning the goods. If an order is returned once and then returned again, the buyer will be responsible for the shipping fee (the cumulative return and exchange validity period is 3 months after the receipt of the goods).

The returned goods require intact packaging.

Please bring your own packaging and do not directly paste or write on the original factory box. If you have any questions, you can write a small note and put it in the packaging.

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Please read the above rules carefully. If you have any questions, please contact our customer service. However, if you pay for our company's goods, it means you have already accepted the above rules. If any trade disputes occur later, the above will be used as evidence to resolve the dispute.