About Express Delivery and Shipping

Our default shipping method isZTO and HuitongIf the region you are in cannot be reached, please contact customer service in advance to explain the delivery method. We will help you ship within 24 hours after you make the payment. For our dear customers in Jiangsu, Zhejiang, and Shanghai, the goods can usually arrive the next day. We will try our best to arrange the shipment within 0 hours. If the delivery is delayed due to the courier, please treat it rationally. You can also consider sending the whole box by logistics, which is relatively cheaper. The freight is prepaid, and the logistics company will notify you when the goods arrive. You need to go to the logistics branch to pick up the goods.

About after-sales service.

No matter what problems arise, whether it's the quality of the service or the goods, as long as you contact our customer service, we will definitely solve all your problems sincerely. Buyers who do not contact us and apply for refunds or returns have no benefit for both parties. We hope to solve your actual problems more. We sincerely request that buyers who like to apply for refunds or returns without contacting us will please show mercy.We promise that there are no problems that cannot be solved after communication.

7-day no-questions-asked return and exchange policy

Quality issue: exchange or refund is available within 7 days. Photos are required. Seller will bear the round-trip shipping costs (no damage by human hand).

Size Issue: Returns and exchanges are allowed within 7 days without the need for a photo. Buyer is responsible for the round-trip shipping costs (provided the product is intact and undamaged).

Return and Exchange Policy: You can return or exchange the item within 7 days without providing photos. The buyer is responsible for the round-trip shipping costs (provided the item is in perfect condition with no damage).

Wrong goods: can be exchanged or returned within 7 days, need to take photos, the seller bears the round-trip shipping costs (the goods are intact and undamaged).

Return and exchange issues:

① We guarantee a 7-day return policy without any reason. For returns due to non-quality issues, the buyer is responsible for the round-trip shipping fees. For returns due to quality issues of the product or our store's responsibility, the round-trip shipping fees will be borne by our store.

② We do not accept prepaid items, self-collection items, or returns from SF and EMS due to our responsibility. For returns caused by our fault, please pay for the shipping fees first. We will return the prepaid shipping cost to you via Alipay once we receive your returned item.

③ For goods that have been used or affected by secondary sales, we do not offer exchanges or returns, please understand.

Regarding color difference and quality.

Dear buyer, due to factors such as monitor or lighting conditions, there may be some color differences in the pictures you see. We will try to reduce the color difference as much as possible. Color difference issues will not be used as the basis for complaints, low ratings, or returns and exchanges.

All products in our store are manufactured by our cooperative factories, and we have sufficient supplies. Please feel free to shop with confidence.

About the receipt" 或者 "Regarding the receipt

Due to the inevitable collision during transportation, items may be damaged, so please inspect the goods in person when signing for the delivery. If there are any damages, you must cross out your signature on the courier's receipt and refuse to accept the delivery. If the courier does not allow you to inspect the goods, please notify us so we can handle the situation. We will negotiate with the courier company on your behalf, so you will not incur any economic losses. Otherwise, once you have signed for the delivery, we will not be responsible for any damages.