3. About signing
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· A please be sure to check the quantity of the goods in person and whether the packaging is intact. If there is any missing damage, please negotiate with the logistics company to solve the compensation in person. If there is no inspection, the receipt will be deemed to be accepted without objection. We will not be responsible for any problems after that.
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· B please check the quantity and appearance of the goods (this is your right) with the express logistics personnel. If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.
Problem 1. The courier refused to open the check together.
Solution: After you sign the express Bill, you must take it and return it to the Courier after checking it.
Question 2. The courier refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name
4. About transportation
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· A transportation is completed by A third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. The estimated transportation time between us and you is for reference only and is not used as the content of the contract, it is not used as a reason for returning goods.
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· B we cannot control express delivery and logistics companies. The arrival time given by our customer service staff is only an approximate time estimated under normal circumstances, we cannot and cannot guarantee the customer when the goods can arrive. What we can do is to deliver the goods as soon as possible. Those who refuse to receive or return the goods because the goods arrive too late, we firmly refuse to accept it. Therefore, buyers, especially those in urgent need of goods and buyers in remote areas, should carefully consider the time risk before purchasing goods. At the same time, please respect our labor. Wholesale is different from Taobao, taobao has only one small package, and wholesale needs to pack a variety of different goods together. Each ticket includes our customer service staff, distribution staff, packaging staff, the delivery staff worked hard together, but a very small number of bad customers have already delivered the goods, and even have arrived at the destination safely, but they do not receive the goods, do not cooperate, just ask for a refund, in this case, the customer must bear the freight back and forth, and the goods will be refunded with a discount of 7%, because we must send someone to pick up the goods again, and then we must classify the products one by one after taking them back.
5. About after-sales service
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· A damage: the responsibility for damage caused by transportation will not be borne by our company (we recommend that you choose insured logistics such as Debon and Jiaji). However, we have the obligation to make every effort to help customers solve this problem. Our company will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid damage incidents. Please check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.
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· B return and exchange: in principle, all products of our company will not be returned for any reason after they are sold (products can be exchanged through negotiation due to factory quality problems or wrong delivery problems, and the company shall bear the one-way logistics and transportation costs, all our quotations are ex-factory prices without freight)
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· C due to the quality problems of the product itself or the lack of functions of the product itself during transportation, the company can provide replacement treatment, please feedback the product problem to us within 7 days after receiving the goods. If the time limit is exceeded, please consult with the customer service. For products with quality problems, please return them by ordinary logistics for more than 20 kilograms, after receiving the returned product, we will send the replacement together when the customer purchases the product next time (we cannot accept the situation when the product is delivered together next time, and the freight will be borne by the customer!) Buyers need to ensure that the appearance and outer packaging of the returned products cannot affect our second sale, otherwise we will not accept the exchange or 50% off. I hope you understand
Note: you must inform Wangwang customer service on this site before sending it back!!!
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· A due to the particularity of toy products, which cannot be compared with household appliances, all toy products sold by our company do not implement the Three Guarantees policy, in case of after-sales problems caused by improper operation or personal human damage, the company can provide after-sales maintenance and charge corresponding maintenance fees. For special circumstances, please contact customer service personnel to communicate and reach a consensus.
Most of the product problems can be repaired through simple operations such as replacing the battery, adjusting the battery riding position, and connecting the thread.... You can also consult and learn about toy maintenance from us. If you sell toys, you must be able to repair toys, contact after-sales customer service to register for quality problems.
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· B if due to factors such as poor sales, market resistance, and poor sales, or failure to use or store according to normal methods, or improper operation and other non-product quality problems, please forgive us for not providing return service! If you still have the intention to continue cooperation, you can contact customer service for consultation.
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· C please read the above terms carefully and take effect from the time of ordering. If you have any objection, please confirm with our customer service before ordering.
D better quality and more favorable price are our goal of unremitting efforts! I hope our hard work can be understood and recognized by everyone! Finally, I wish you a happy shopping experience!
Payment description:
All products of our company support Alipay secured transactions. In order to ensure the transaction security, we recommend that you choose Alipay transactions as much as possible. If there is no Alipay, we have to choose bank remittance. Friends who choose bank remittance Please ask us for bank account number. Thank you for your trust!!!
Please check the following account carefully for the payment customer:
China Construction Bank: 4367421463597025964
Alipay: 13957933361
Account name: Xu Zhaofei