The purpose of our transaction is only two words: Honesty

the conditions of the transaction are payment to delivery, refusal of logistics collection and delivery, and other telephone notification to pick up the goods. The transaction method can be through bank remittance. Alipay is strongly recommended to guarantee the transaction, if you don't want to use it, we can teach you, because it is the safest and most effective transaction method for both of us.

1. As mentioned above, we do not bear the freight. What needs to be explained here is that we usually ship the goods through logistics, without express delivery, and the freight is paid on arrival. Logistics is haul different from express delivery. Generally, we need to pick up the goods by ourselves, there is no door-to-door delivery service, we can only deliver the goods to your city, if you really ask us to help you pay the freight here or you need specific freight details, please contact us to discuss the freight, if you do not agree with us about freight and logistics, we will ship the goods directly to your city, and it is best that you appoint your own logistics company.

2. In addition, when you pick up the goods, pay attention to the inspection. If there are any problems (such as damage to the goods, loss of the goods, etc.), please do not rush to sign for it. Please communicate with the consignment station in time and contact us, we will try our best to communicate with the consignment station to come up with a solution. If the goods are damaged or lost after signing, our factory will not bear any responsibility.

About after-sales quality issues return and exchange

1. Within 15 days after receiving the goods (subject to the date of receipt of the waybill), if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box). If you accumulate more than five kilograms of returns, the returned freight will be borne by our company. Please return 5-10 kilograms by ordinary logistics. Our company will bear the freight and refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation of the freight, we will take care of it.

2. Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form in order to track your return and get timely processing.

3. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.

4. For damaged goods during transportation, we consider that it is very troublesome for customers to directly compensate the logistics company, so our company is fully responsible, however, the after-sales service form must be submitted within 3 days after receipt and registered within 3 days. If the goods are not damaged in transit within 3 days after receiving the goods, the default is that the goods are received in good condition.

5. In the case of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.

6. The following conditions cannot be returned or exchanged: A the returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B repair or refit without authorization; C not used or stored according to normal methods; D products beyond the after-sales service period. E seasonal products will not be returned after expiration (for example, heating pads of Summer fans in winter).

7. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.

8. As for the handling of damaged and quality products, if the weight does not reach 5 kilograms, if the customer wants to return it, the freight will be paid by himself.

About logistics

other provinces usually send logistics. As long as cities above the municipal level basically arrive, county-level cities need transit. After arrival, the logistics will call you, and you need to pick up the goods yourself. I hope you can contact a logistics company by yourself before ordering. The method can be to find it yourself. You can also call 114 to find your local logistics point, find a place closest to you. Then tell us the logistics phone number of Bazhou and we will help you deliver it to your service point.