Q：Will I get the same number of prints using an DD toner cartridge?A：Yes, our Premium toner cartridges are equal to the OEM in print yield and density.
Q：Will an DD re-manufactured cartridge fit into my printer the same as the OEM?
A：DD cartridges are remanufactured using good quality OEM shells so when installing your re-manufactured cartridge you can be ensured of the exact same fit.
Q：Can you arrange to package for my private brand?
A：Yes, we can arrange your private label packaging provided the
quantity reaches a certain level. We also provide design services.
Q：MOQ？
A：We can determine the order quantity according to your needs. Our minimum order quantity is 1.
Q：Payment Terms？
A：Quantity Below 500pcs or our first time cooperation:100% T/T in advance is. Required after confirming the order. QTY is arrived 20ft or 40ft container:30% deposit in advance,70% of the balance. Before shipment or against the copy of B/L L/C is available. West union is available for trial order or small quantity.
Q：Shipping?
A：Transportation: Express, aviation, ship.
Q：Delivery Terms？
A：Delivery time:(For regular model)7-10 working days after receiveddeposit for LCL/20GP; 10-15 working days after received deposit for 40GP. EXW,FOB,CIF is available.
Q：Warranty？
A：QualityControl：STMC,ISO9001 and ISO 14001 certification. More than 15 years OEM service. Warranty:18 months calculated from the date when we delivery you the goods. Guarantee:1:1 Return back or refund if the quality problem is caused by our manufacturing. Process orunsuitable packing. - Defective: All of our goods ,we guarantee that our defective rate of black is within 1%,for the commonmodels,within 0.5%,and within 3% for the color toner cartridge. - We have professional quality control and R&D department tostrictly manufacture each product . - Ensure each product is tested before down off production line.
Q：How's your product quality?
A：Each step of production is strictly Monitored by the Quality Control Team, and there are checking spots for the key. Production steps to conduct a 100% inspection. 100% Post Test Printing. After cartridges are manufactured, they will be applied with 100% post-test by printing test pages. Cartridges with a defect will be reworked. For more questions, please consult our sales staff,
we will be happy to help you, thank you! We look forward to working with you!
