Our company's product design is specially invited by renowned designers at home and abroad to participate in the design. It combines classical Chinese elements with Western modern home lighting and its light transmission principle. It is scientific and high-grade, without losing the classic, environmental protection and energy saving, subverting the original domestic rigid lighting style. The material selection is from the local specialties "Mingbei green bamboo and Jiangnan silk". It is handmade, genuine, and worth more than what it costs, green and environmental protection, warm the heart with the light, and adds to the decoration of the home and the festival decoration.

【Shipping Instructions】 Our store's shipment volume is increasing day by day, and due to the rapid shipment of festival products, there are often product shortages. Especially during the period before and after the festival, sales volume increases, and there is often no product left after a while. Therefore, it is possible that some orders may not have products after placing an order. Therefore, it is normal for the shipping period to be two to three days. We will try to arrange early shipment as much as possible. If there are products, we will try to send them the same day. For some products without stock, we will arrange the goods within three days. Please understand and forgive! The solution to the shortage of products: In general, we will contact the consignee to inform them of the shortage and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as possible according to the order. The remaining payment will be refunded to the purchaser in full.

【Signature Instruction】 Please verify the contents of the parcel in person at the time of signing for it. If there are any discrepancies in quantity or damage to the goods, please seal it back in its original condition and refuse to sign. Immediately contact the shop owner in person in front of the courier. After confirmation by yourself, the item can be returned. Once the parcel is signed for, the shop will not be responsible for any issues. Please take note! The same applies to any problems that arise after someone else signs. Therefore, please ensure that the person who is to receive the parcel signs it personally!

Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like Dewang, Jiaji, Henglu with insurance). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

Problem 1: The courier refuses to open the package together for inspection.

Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.

Problem 2: The courier refuses to sign to confirm the missing quantity.

Solution: Just write down his phone number and name.

Please read the above content carefully, as it is very important to you. If you cannot perform the above actions, we will be very sorry for the problems that may arise, and we will be unable to help. Returns and exchanges: Return conditions -- if the quality problem of the product leads to the loss of the product's original function, we will process a replacement, but the shipping fee will be borne by the buyer (most problems can be solved by replacing the battery, adjusting the battery placement, connecting the wire... and so on. It is necessary to sell lanterns and know how to repair lanterns). For other reasons such as poor sales, not as good as expected... due to non-quality problems of the product itself, we will not provide returns and exchanges.

Product Quality: All products will undergo multiple inspections during production, post-production, and before shipment, and only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the exemption scope.

Product images: more than 100% of the product images are taken by ourselves, which can more truly reflect the actual product itself. However, due to factors such as lighting and shooting level, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual product for the final decision.

Other: We are not producing fine works, art pieces, or electrical appliances. We are making ordinary toy lanterns. Perfectionists or those with strict standards for products, please turn gracefully and walk around with elegance.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.

 Please read the above terms carefully, they will take effect from the time of your order. If you have any questions, please confirm with our staff before placing your order. Our goal is to provide better quality at more favorable prices! We hope that our hard work will be understood and recognized by all. Finally, we wish you all a pleasant shopping experience!