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About shipping:

Small items in our store are defaulted to be sent by STO (China Postal Express) and YTO (YTO Express), while large items can be shipped by logistics or STO Express (which is similar to a courier service; it offers door-to-door delivery, with a price of around 1 yuan per kilogram, and for specific details, please contact our customer service). The shipping fee can be modified based on different regions and quantities by contacting our customer service.

About after-sales service:

Support 7-day no-reason return policy and 15-day exchange policy for products that are not affected by resale. If the buyer is not satisfied with the product or if there are issues such as damage in transit, the buyer must inspect the goods in person with the courier and reject them. Once the goods are signed for, the return shipping costs will be borne by the buyer. If the seller sends the wrong product or if there are deficiencies in functionality or quality, the return shipping costs will be borne by the seller. Please count the goods in the presence of the courier and take photos of all products immediately if you find that the product quantity is insufficient or missing after signing. Contact customer service for processing.

About placing an order:

Please provide the detailed shipping address, recipient's name, and phone number, especially the phone number, which should be kept as clear and accessible as possible. After the goods are shipped, if the buyer needs to change the address, any costs, losses, or delays due to rerouting, returning, or incorrect address receipt should be borne by the buyer.

关于物流：

The logistics of our store currently does not support specific instructions. Please consult with our customer service to arrange the shipping logistics. The issue of speed has always been a concern for us. If you are in a hurry or do not have patience to wait, please be cautious when placing your order. Climate issues can affect the speed of the courier. We cannot guarantee that you will receive the product at a certain time. You can inform our customer service to check the parcel, and we will contact the courier to verify the transportation status of the goods and urge the delivery. (If the refund is due to the courier's timing, the shipping cost will be borne by the buyer) We hope that you will understand and support us, and do not let the speed of the courier and the attitude of individual couriers affect our cooperation relationship with you!