About color difference:

our pictures are taken in kind to restore the true color of the product as much as possible. Some product pictures may be due to differences in shooting light, photography background, and display, and the color of the pictures is inevitably different from that of the actual product. If you have strict color requirements, you can contact the owner to take pictures of your products on the spot, or order a small number of products first, and then order them after seeing samples to avoid unnecessary disputes.

About Size:
our products are all measured manually, which will inevitably lead to certain differences due to different measurement methods. The measurement of special products is more difficult to control. For example, when the flower head is made, the size of the flower head is different, and the measurement results are different. If the flower head is squeezed, the measurement results will also be different. When we measure, we will try our best to minimize the difference. Please understand.

About price:
1. The price of our products is factory direct sales. Due to the purchasing needs of different types of buyers, our products adopt ladder prices. If buyers order a large number of products and a small number of products, we need to redistribute and package them, which is more troublesome. So the price is slightly more expensive than the whole piece.
2. Our prices do not include freight, excluding tax.

About flaws:
our products are all handmade and cannot meet the mechanical and digital standards. It is inevitable that some products will have minor defects. Some flowers are hand-inserted. If they are squeezed during transportation, some flowers will fall. It is normal and not a quality problem. Please insert them back to the original position, when necessary, just use hot melt adhesive. If the flowers are extruded and deformed, you can use a hair dryer or hot steam to restore the pattern, and some flowers can use rotating petals methods. If some products have serious defects and cannot be repaired, we can exchange or refund them for you. Our store does not accept it. If some products have problems, all products will be returned.

About Delivery time:
after the buyer pays successfully, we will deliver the goods in sequence according to the order. The order process is complicated from order delivery, distribution, review, packaging to delivery. If there are many types of orders, after the online operation and delivery, when the warehouse distributes the goods, some products may be out of stock. Our customer service will contact you as soon as possible to negotiate the transfer of goods and wait for the goods, still return. If the buyer orders a large number or a large number of types, the packaging time is relatively long, and it may not be fully packaged and shipped on the same day. This situation will be notified by Wangwang and telephone. The notice may be missed, please understand. If you are in a hurry, you must communicate with the customer service in advance, first check the inventory, then communicate the delivery time, and then order to avoid delaying your important things.

About transportation mode and cost:

i. Generally, the number of orders ordered is relatively small. We usually choose to send express delivery. The advantage is that the delivery, packaging and delivery are convenient. We cooperate with express delivery including ZTO Express, Yousu Express and Longbang Express.

2. Generally, there are a large number of orders. We usually choose logistics, and the advantage is that the freight is low.
The logistics we cooperate with include Zhongtong Express and Longbang logistics. Private logistics (generally required).
3. Generally, we will give priority to cheaper express delivery to save freight for buyers. If buyer's designation express delivery, you may need to pay the difference freight based on the original freight.

About Transportation timeliness:

guangdong, Fujian	aging1-2 days
jiangxi, Guangxi, Jiangsu, Shanghai, Zhejiang, Beijing, Tianjin	aging3-4 days
hubei, Hunan, Henan, Anhui, Sichuan, Hebei	aging4-5 days
yunnan, Jilin, Heilongjiang, Liaoning, Guizhou, Shaanxi, Shanxi	aging5-6 days

about receipt:
1. When the buyer signs for the goods, he must check and sign for the goods. If the package is damaged, he will refuse to sign before contacting customer service. If the number of packages is incorrect, the number of products in the package is insufficient, please contact customer service in time before deciding whether to sign for it. If you send the wrong goods, contact customer service for confirmation, please refuse to sign.
2. When we deliver the goods, if multiple packages are shipped, the after-sales customer service will count the number of the order as soon as possible and send it to Wangwang to track the logistics information and check the receipt in time.
3. If there are many kinds of products on the order and the quantity of individual products is wrong, please check it carefully. If it is not right again, please contact the after-sales customer service to check whether the delivery order is missed, so that we can negotiate and handle it within the reasonable principle.

About return and exchange:
the purchase of our products is a commercial trade act, not supported"7 days no reason to return"Service, once the goods are delivered, they no longer support return. If you want to enjoy7 days no reason to return"Service, we recommend that you purchase it on Taobao.

Order description:

if you need additional customization, if you need customization as request, or change the product, please contact us. We will provide you with high-quality customization services. Welcome merchants to cooperate with us.

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generally, the marked price: the marked price may be the sales guide price of the product or the previously displayed sales price of the product, which is not the original price and is for reference only.
Unmarked price: the unmarked price is the sales price of the product on Alibaba China. The specific transaction price varies according to the product's participation in the activity or due to the user's use of coupons, the final price is subject to the order Settlement page. Activity warm-up status: marked price: the marked price is the sales price of the product in the current activity warm-up status, not the original price. The specific transaction price may change due to the user's use of coupons, etc, the final price is subject to the order Settlement page.
Unmarked price: the unmarked price may be the activity price of the product to be participated in the activity, which is for reference only. The transaction price during the specific activity may change due to the user's use of coupons, etc, the final price of the activity is the order Settlement page. During the discount activity, the product (except for some specifications) will be folded during the discount activity, buyers can enjoy the discount price of the discount activity (this price is more favorable than the daily activity price of the same period).* Note: The preceding description is valid only when price comparison occurs. If the merchant separately explains the marked price, the merchant's statement shall prevail.