• Purchase instructions:
  1. The manufacturer's supply guarantees the manufacturer's first-hand supply, and the quality and price are guaranteed.
  2. If you need to specify the color of the delivery color, please note. If there is no comment, it will be automatically sent out in a good color.
  3. About color our products are taken in kind, and the color is professionally proofread, which is the closest to the physical tile, because the color contrast and color temperature of computer monitors are different.
  4. If the customer service fails to reply to your consultation in time, it may be that the consultation volume was too large or the system failed. You can call 0755-83640249.
  5. Regarding after-sales service, we will provide complete after-sales service. If the product is not damaged by human beings, we can replace it with a new one.
  6. About delivery, our cooperative courier company is speed, plus Express, excellent speed. If you need to specify Express or logistics, please explain first.

Purchase instructions:

thank you very much for choosing our products among many sellers. In order to protect your legitimate rights and interests and avoid your worries, our company will make the following warranty service commitments to you according to relevant regulations:

our store strictly complies with the principle of repair, replacement and return of goods (referred to as three guarantees).

Three Guarantees commitment:

1. From the date of purchase, the product itself has quality problems, and it is guaranteed to be replaced within 7 days (both buyers and sellers bear the cost of return and return, please forgive me, because factory direct sales is purely for profit), the service commitment of 6-month free warranty and life-long maintenance is based on our transaction time during the service period.

2. If the buyer feels inappropriate or does not want to buy the products of our company, the buyer shall bear the freight and our store will report the return. The time is within two days from the arrival of the goods. (Note: Please confirm your purchase intention before purchasing the products of our company as much as possible, so as not to feel inappropriate and unwanted after receiving the goods, this will cause all expenses and troubles that should not be wasted)

warranty regulations:

1. The product fails under normal circumstances (note: normal use refers to natural damage caused by no intentional or negligent factors by ordinary users under normal use conditions), the product of the same model can be replaced free of charge within 7 days from the date of purchase (both buyers and sellers bear the cost of return and return), free warranty within 1 year and lifetime maintenance (only the cost of materials is charged).

2. During the replacement period, the product appearance damage only provides warranty service, and the replacement is invalid.

3. Accessories (such as charger, earphone, data cable, etc.) are not covered by replacement and warranty due to their low-value vulnerable accessories.

The warranty will automatically expire under the following circumstances:

1. The product has been damaged by wrong operation, negligence or force majeure (such as flood, fire, earthquake, lightning strike, etc.);

2. The product has been repaired or modified by technical personnel of the company;

3. The product body code or warranty labeling has been replaced, altered or torn up;

4. Do not install, operate or maintain as originally provided;

5. The appearance is seriously damaged and cracked;

customers should bear the cost of sending the products to our company and retrieving the products after repair:

1. When the buyer finds the problem after receiving the product (it needs to be reported to us within 24 hours after signing), both the buyer and the seller shall bear the return fee for the replacement.

2. For the replacement or warranty service of all products in the future, please take care of yourself at double fares. Our company refuses to sign for all the on-arrival payment!

Tips:

please fill in the warranty information correctly if you send us the products for replacement and warranty (specify the contact name, address, phone number and the problem of the product in detail), we will return the product to you according to the contact address on the warranty card.

Thank you for your understanding and support, I wish you a happy shopping :)