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AiShang Shopping Department Store 3yr.
Main Products:Daily necessities sales,daily necessities sales,shoes and hats wholesale,clothing and clothing wholesale,needle textile sales,cosmetics wholesale,maternal and infant supplies sales,hardware product wholesale,stationery retail
Contacts:Miss.XieChat
Mobile:86-13732432649
WhatsApp:13732432649
WeChat:13732432649
Address:Unit 1, Building 22, Xinglong 2 District, Futian Street, Yiwu City, Jinhua, Zhejiang, China,Yiwu,Jinhua City,Zhejiang Province
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About the quality problem return and exchange
1. Within 15 days after receipt (the date of receipt of the shipment is the standard), if you discover any quality issues with the product, please contact the after-sales customer service in a timely manner. Claims after this period will not be accepted. The defective product must be kept in its original, intact packaging (please bring your own packaging, do not directly paste or write on the original factory box). For returns of more than five kilograms, the return shipping cost will be borne by our company. Please return products weighing 5-10 kilograms using ordinary logistics, and the shipping cost will be borne by our company. We kindly decline to use expensive logistics services such as DEPPON, JAS, TINDC, and HUAYU, and if there are violations, the shipping cost will be borne by the customer.
Before returning the product, please communicate with the after-sales customer service. Please cooperate in filling out the after-sales service form to ensure that your return can be handled in a timely manner.
3. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee 100% accuracy. If the color or style does not match, we will not provide exchanges or returns.
4. For damaged goods in transportation, we consider it very troublesome for customers to directly seek compensation from the logistics company, so our company will assume full responsibility, but this must be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If no claim is made for damaged goods in transportation within 3 days after receipt, it will be deemed that the goods are received in good condition.
5. For the situation where non-company-sold goods are sent to our company, we reserve the right not to process all returns and exchanges for this time, and the shipping costs will be borne by the customer. The goods will be directly returned to the customer.
The following conditions do not allow for exchanges or returns:
A returned product with damaged packaging or incomplete, missing accessories or documentation.
Unauthorized repair or modification.
C was not used or stored in the normal manner.
D超出售后服务期限的商品。
Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter).
7. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. For products with damage or quality issues, if the weight does not reach five kilograms, and if the customer wishes to return, the shipping costs will be at their own expense.
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