Post-sale issues: Wholesaling profits are very thin, and we are unable to bear the post-sale service. If you are not satisfied with the product or there are any issues such as damage during transportation, we can accept exchange, but we do not accept refunds or discounts! The shipping fees for the exchange are the buyer's responsibility! The seller will not bear the shipping costs!

2) Shipping information: Please provide the detailed shipping address, recipient's name, and phone number, especially the phone number, which must be operational! After the goods are shipped, if the buyer needs to change the address or return the goods due to their own reasons, the shipping costs incurred will be borne by the buyer!

3) On-site inspection: Always count the goods in the presence of the courier! If there is any shortage, please contact us immediately! Do not wait until after signing to tell us that you have not received something. Any problems after signing are the responsibility of the recipient! (If the doorkeeper signs for you or someone else signs for you, it is also considered as a signed receipt)

4) Shipping time: We will randomly use the express delivery services of Shenton, Huitong, and Ytoon to ship your order. For Taiwan, Hong Kong, and Macau, the default shipping method is international SF Express. If the default shipping method is not available, please contact our customer service. The speed of delivery has always been a concern for us. If you need the product urgently or are impatient to wait for the delivery, please be cautious when making the purchase, especially if you plan to resell to a third-party customer. It is essential to communicate with the customer's boss about the delivery time and to place an order in advance to prevent any delays caused by logistics. Sometimes, the weather can also affect the speed of the express delivery. Please do not constantly ask us when the delivery will arrive, as we can help you to urge the express delivery, but we cannot control the speed of the delivery! Do not take it out on us because of the speed of the express delivery and the attitude of individual couriers! We will not accept any after-sales issues caused by the delivery time of the express or third-party courier services, as any losses caused by third-party logistics should be resolved by yourself!

5) No Acceptance of Middle-to-Low Ratings: Dear customer, if you have any further questions after reading the above, feel free to consult! We do not accept: no freebies, slow delivery, poor delivery personnel attitude, the product is not as good as expected, etc., due to these issues and the resulting middle-to-low ratings!

6) Color Difference: Due to the display, photography, and graphic design processes, there may be slight color deviations in the product! The color is subject to the actual product!

7) Product Batch Issue: Each batch of makeup brushes produced may vary slightly, and there may be some discrepancies from the actual photos. Customers with high standards for the product are advised to consult the customer service for the actual goods of the current batch. We do not accept after-sales service due to partial differences between the product and the images!

8) Special Note on Returned Goods: Due to the packaging issues of iron box makeup brushes, there will be some damage during the return transportation, and we cannot accept returns for these products. Please be aware when placing your order, as placing an order indicates your agreement. If you have any questions, please contact our customer service before placing your order. Thank you very much!