Product Customization Instructions

1. Our company can customize products according to the guests' requirements, quantity, material, color, LOGO, etc. The production cycle of the bulk order will be negotiated with the customer based on the quantity.

2. The cost of product samples, in general, is based on the difficulty of the product and the number of samples. The fee ranges from 300 yuan, and if the number and amount of orders meet the company's requirements, the sample fee can be refunded. We welcome you to visit our factory for guidance and business negotiations.

Product Stock Information

1. Our company has its own factory, specializing in stock products such as watch boxes, jewelry display boxes, and various jewelry display props.

About Spot Color Difference and Error Explanation

1. All product images of our company are taken with actual products to minimize color differences as much as possible. However, due to the differences in computer screens for online sales, there may be some color differences, which are unavoidable. Color differences cannot be used as reasons for negative or neutral reviews and free returns. Please understand this!

2. All product sizes are measured by the shop owner personally, and there might be a slight error. Please understand!

Logistics Instructions

1. All products ordered before 4:00 PM can be shipped the same day, with the default courier being 'Shenzhen Express'. If you need to specify another courier, as long as there is a shipping point locally, we can cooperate.

2. We determine the courier fee based on the weight of the product and the destination. Please confirm the shipping method and postage with the customer service before placing the order.

3. If the product needs to be shipped by logistics, please provide the logistics point, and it would be best if you could provide the name of the logistics company.

After-sales service

1. We are very sorry for the problems you have encountered, and our company will actively cooperate to resolve your issues.

2. We have professional quality inspectors who carefully inspect every batch of goods that are to be shipped to ensure that there are no quality issues when you receive them.

3. Please inspect the goods in the presence of the courier (if the courier refuses, you can sign first, but do not give the courier the signed form until after the inspection.) Please remember to inspect the goods before signing for them. If you sign without first inspecting the goods, and there are quality problems, even if it is the problem of the courier, we will not be able to pursue responsibility!

4. If you discover any problems upon inspection, please contact us immediately. We will definitely solve the problem for you, and you do not need to argue with the courier! If we consider it to be the responsibility of the courier company, we will have them take responsibility. Please be sure to defend our own rights. Thank you!