Customer's Notice

All products can be purchased in the minimum order quantity shown on the website; we support mixed orders, where the total amount reaches 800 yuan, with no limit on the quantity; we accept two types of transactions: Alipay and direct bank transfers.

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee generated is for express delivery. If you need to send the goods by logistics, please contact our customer service to modify the shipping fee. The logistics shipping fee is collect on delivery.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold on a stock basis, and the items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of goods and daily sales volume, there may be cases of stock shortages caused by the failure to remove products in a timely manner. Please understand, and we will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large daily shipment volume, we will ship your order within 24-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding days, please contact our customer service. (If there are delays or loss of parcels due to peak season for online sales, sudden increase in shipment volume, or courier company overflow, please understand. We will make appropriate arrangements.)

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

Unauthorized repair or modification without authorization.

C was not used or stored in the normal manner.

D 超出售后服务期限的商品。

For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges.

Placing an order will be deemed as consent to the following terms:

(1) The amount can be mixed batching as long as it reaches 800 yuan, with no limit on the quantity; individual products should be ordered according to the minimum order quantity on the internet.

(2) Due to the large daily shipment volume, we will try to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts after receipt, we will apply for a refund based on the missing products noted on the shipping list. We will not send replacements.

(3) When mixing batches, there may be missing shipments. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. If the deadline is exceeded, we will not process it. After confirming, we will make up for the unpaid shipment within the time.

(4) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.

If there are any stock shortages, please note "Please notify me if there are stock shortages" in the order comments!

(6) Regarding express delivery, if there is no note, we will send the default express of our store. If it cannot be delivered, please contact the customer to send other express. If you need to send other express, you need to make up the difference.

1. The default shipping method for our store is China Post, if it does not reach, please contact customer service.

2. The system will automatically calculate the courier fee based on your address and the weight of your goods. You can see it after you submit your order.

3. If you have specified the logistics company, please note the pickup address and phone number in Chenghai, Guangdong, when placing the order. If you have no specified logistics, we will arrange logistics for you, but we cannot guarantee that the pickup point is very close.

The logistics freight is not collected by us, and the buyer can pay the freight directly to the logistics company when picking up the goods.

4. After payment, the goods will be shipped within 48 hours.

5. If there are any stock shortages, please note in the order comments: "Please notify me if there are stock shortages!

6. Our store operates on low margins, and in the event of damage to the products during transportation, both parties will bear half of the responsibility (the damage is very rare). Please accept this before placing your order.

7. If you have sent a shipment and have not received the goods after 7 days, please contact us immediately!!