All the items in our store are photographed with actual products, and we have tried our best to restore the authenticity. However, due to the impact of factors such as weather, exposure, and other issues, the images may be affected by computer software and monitors, and there may be slight color differences. This does not constitute a quality issue.
1) Our store supports one-time shipment and mixed batch orders!
2) After-sales issues: Due to low profits, we are unable to provide after-sales services. If you are not satisfied with the product or encounter any issues such as damage during transit, we accept exchange but do not accept refunds or discounts! The shipping costs for the exchange are the buyer's responsibility and the seller is not responsible for the shipping costs.
3) Please provide a detailed shipping address, including the name of the recipient and their phone number, especially the phone number, which must be operational! After the goods are shipped, if the buyer needs to change the address or return the goods due to their own reasons, the shipping costs incurred will be borne by the buyer!
4) When receiving the goods, make sure to count the goods in the presence of the courier! If there is a shortage, please contact us in time! Do not come to us after signing to say that you have not received anything, because the problems after signing are the responsibility of the recipient themselves! (If the gatekeeper signs for you, it is also considered as a signed receipt if it is not done by yourself)
5) Speed Issue: Large items can be shipped via logistics. Logistics generally takes about a week. Regarding the speed issue, it has always been a concern for us. If you need urgent products or are impatient to wait, please consider carefully. Sometimes the weather can affect the speed of the courier. Please don't ask us when it will arrive, as we can help you to urge the courier but we can't control it! Please don't take it out on us because of the speed of the courier or the attitude of individual couriers.
6) We do not accept low ratings: Dear customer, if you have any questions after reading the above questions, you can consult directly! We do not accept low ratings due to issues such as: no free gifts, slow delivery, poor delivery staff attitude, the product is not as good as expected, the product breaks during transportation, but you do not solve it, and so on.
7) Due to the presence of physical stores, there is a possibility of stock shortages after placing an order. We will strictly follow your order to ship the goods. If there is a shortage, we will contact the buyer by phone!
8) Regarding the product, there are physical images, but there may be color differences due to different monitors! I hope we all have a pleasant cooperation, work together for common development and progress.
We cherish every positive review. If you have any dissatisfaction with the product after receiving it, please contact our customer service immediately through Alipay, and we will definitely find a satisfactory solution for you.
We adhere to good quality, reasonable prices, fast service, and honest representations – integrity and mutual benefit with consistent actions; so that everyone who shops here can receive – sincere responses.
Please first inspect the outer packaging of the parcel in person (in front of the staff) and open the parcel to check the contents when you receive the parcel. Confirm that the goods you receive meet the description, images, and specifications of the goods you purchased, and that there is no damage. Only after confirming these can you sign for your parcel. If you encounter any problems, please contact us immediately for processing!!! If you sign for the parcel without inspection, we will not be responsible for any problems! Thank you for your cooperation.
About the return and exchange of quality issues: please carefully inspect the goods upon receipt, if you find any serious quality problems, please provide corresponding images and send them within three days; no returns or exchanges will be accepted after three days.
■ Feedback: If you are satisfied with my products and services, please take a moment to leave a review after the transaction is completed. Our growth depends on your support. With your support, I will do better.
About the effectiveness of skin care products and allergies, I believe everyone understands that it varies from person to person... Everyone's skin type is different, even if they are all oily, it can cause different results due to absorption, weather, environment, and methods, and other objective factors.