The price of our products does not include tax. Please contact the customer service for tax-inclusive invoices.

1. Return and Exchange

Since the logistics receipt date, 7 days support exchange goods, the return freight must be borne by the buyer. (Or within 7 days, if both parties agree to return the goods, except for the return freight to be borne by the buyer, due to the inevitable damage caused by the return of the product, a refund of 80% of the original price of the goods will be made!) The conditions for returning the goods: If the quality problem of the product itself leads to the loss of the function it should have, we will handle the return and exchange, but the resulting freight will be borne by the buyer. The following reasons this store cannot handle your return: 1. It is not our store's product; 2. The packaging and accessories are incomplete (the packaging and accessories can be damaged but cannot be missing. If you find any problems with the product in the sales process, please return it to the original packaging and wrap it well to avoid the loss of accessories).

Section Two: Product Quality
Wholesale volume and shipment volume are enormous, and we can only randomly check individual products for quality and appearance during shipment packing. It is not possible to inspect each one to ensure there are no minor defects. Potential issues may include:
1. Product shipping error: Our warehouse colleagues have checked and re-checked the orders twice before shipping, but there may still be some mistakes. You can try selling them. Our products on Ali are generally very popular. If there is a price difference, please contact our customer service to return the difference.
2. Product Quality Issues: Most problems can be solved by replacing the batteries, adjusting the placement of the batteries, the connection of the wires, or the pipe connections, etc. Selling toys requires understanding the toys and being able to solve small problems. For products that can be repaired with spare parts, we will provide the parts. For specific details, please consult the customer service.
3. Damage to the packaging caused by the courier logistics: We will use logistics strengthening packaging, adding cushioning, compact stacking, and other methods to avoid damage. The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. Please open the box in front of the logistics or courier to check!! The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, which will not be used as a reason for return, but we will do our best to assist customers to handle the problems caused by logistics and courier.
      All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, various uncertain factors may lead to the loss of product functionality, and our factory can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.
Please be informed by the buyer that by ordering our factory's products, you agree to accept the above terms and conditions.