i. About invoices

the price of the products in our store,  all are tax-free quotation , for orders that need to be invoiced, please contact customer service to get the tax-inclusive price.

2. About delivery

1. Shipment will be arranged as soon as possible after placing an order for payment; However, because most of our products are hot-selling products, the possibility that some products are out of stock after placing an order is not excluded, if you fail to deliver the goods in time due to special reasons, you will contact the buyer in time. Please forgive me, thank you very much.

2. The express delivery we cooperate with: YTO, Yunda, Guotong, Tiantian, ZTO, Huitong, postal service (if you need to specify express delivery, you need to increase the freight) different regions have different express freight. For more information, please contact customer service. If you need to send logistics, please contact customer service to modify the freight.

3. About receiving goods

please carefully check around the box when receiving the goods. If you find that the outer box is seriously deformed, damaged, packaging tape of the box is broken, and the sealing tape is incomplete. If there are obvious signs of being unpacked and opened, you must unpack and inspect the goods face to face! If there is a shortage of goods or damage, please do not take away the goods first, and contact us at the freight station for negotiation; Otherwise, it will be deemed to accept the goods without objection after signing.

4. About return and exchange

1. Return and exchange without quality problems;

if the buyer needs to return the product for personal reasons, the damage loss caused by the return of the returned product is relatively large, please contact the customer service in the store for specific negotiation, more than 1 month, after the after-sales period, we do not provide return or exchange services without quality problems. If you really have no choice, you can contact our customer service. Note: (the buyer who returns the goods above shall bear the return freight)

2. Return and exchange for quality problems:

if there is a product quality problem, we recommend that you exchange the goods with a cumulative weight of more than 20KG. The freight for the round-trip logistics shall be borne by our store. For more information about express delivery or logistics, please contact the online customer service. For other matters not covered, please negotiate with us in time.

3. Damage caused during transportation:

when receiving the goods, please be sure to unpack and check in front of the logistics or courier. The outer box may not be damaged or the contents may be damaged. Please be sure to check the goods before signing. 50% of the damage to the product is within the normal range. We will provide the service of reordering and reissuing accessories again. We do not recommend reissuing them separately. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions, etc. We hope to communicate more to complete the transaction.

[Gift OEM, ODM order]]

accept customers' special requirements for products to change trademarks or packaging, printing, colors, patterns, functions, shapes, etc. You can also open the mold for production according to the sample or design provided by the customer. For more information, consult the customer service staff.