Our announcement Online time Monday to Sunday 08:30-22:00 holiday break please pay attention to the store announcement About postage and logistics Our Logistics takes STO Express, postal service, Yunda Express, and SF Express. Among them, Sto Post is the default Express, and the postage template is only designed for STO post. The shipping fee is the price of express delivery. You can also send logistics if your order is large. The shipping fee is paid on arrival. You can contact customer service to remove the shipping fee and then pay for the delivery. If the amount reaches 800 yuan in some local areas of Yiwu, you can deliver the goods (only on the first floor). For more information about the specific address, please contact customer service.

About pre-sales issues
1: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight? All products are OK according to the above minimum order quantity, the amount is not limited! Mixed Batch supported! Alipay transactions are supported! We have stated the weight of each product. The freight system will automatically calculate it when ordering. There may be some errors. Please contact customer service in time.

2: Are they sent randomly when shipping? Can I choose a style? Regarding the style and color, the products are mixed by default when they are distributed. If you have special requirements, you can note the style or color (when you place an order together, you can note the item number, style, for example: Y1: Black), we will try our best to help you match it according to the requirements, but it is inevitable that there will be a shortage. I hope everyone can tolerate it. Write a message for large items. Note that small items are sent randomly. The color and style are sent randomly, but you can write a note. We will try our best to match it according to your writing. If there is no color or style, we will send it to you immediately. Please forgive me! There is a column to note when ordering together.

3: Are the products on the shelves available? What if there is a shortage? All our products are sold in stock, and the products that can be ordered are available on the page. Please feel free to buy them. Due to the large variety of products, the daily sales volume is relatively large, and some products are out of stock due to their failure to be removed in time. Please understand that you will refund the products that are out of stock or not delivered at that time, please contact customer service in time after receiving the goods. We will not inform you here. Thank you for your understanding!

4: I have already paid. When can I deliver the goods and how long can I arrive? Because the daily shipment volume is relatively large, we will deliver the goods in the order of payment 24-48 hours after your payment. The delivery time will vary according to the distance, weather and different express delivery procedures, jiangsu, Zhejiang and Shanghai will handle it in a timely manner.

5. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee all of them. If the color or style does not match, it will not be returned or exchanged.

6. In the case of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returns and exchanges and the freight shall be borne by the customer.

It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai. It takes 2-3 days to arrive in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days in other areas, 4-7 days in remote areas, and 3-7 days for logistics outside the province!

About delivery: express delivery is received at 5 pm. Orders on the same day are usually delivered tomorrow and the day after tomorrow, (try to deliver the goods to you in time) because there are still many orders to be arranged in front, and there are many customers who need to make up the order and change the address, so we will sort it out and send it again! We will arrange shipment as soon as possible! I hope you can understand! The Courier we cooperate with is YTO Express, STO Express, (In addition, we also send SF Express, and consignment logistics to pay)

About after-sales and quality issues
1. Within 7 days after receiving the goods (subject to the date of receipt of the waybill), if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product remains intact in packaging (please bring your own packaging, do not paste or write directly on the original product outer box). If you accumulate more than five kilograms of returned goods, the returned freight will be borne by our company. Please return 5-10 kilograms in total by ordinary logistics. We will bear the freight and refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation of freight, we will take care of ourselves. If there is no quality problem, we will not return the goods or exchange the goods.
2. Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form in order to track your return and obtain 3. The following conditions cannot be returned or exchanged: A the returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B repair or refit without authorization; C not used or stored according to normal methods; D color and color are not returned or exchanged. Products beyond the after-sales service period. E seasonal products will not be returned after expiration (for example, heating pads of Summer fans in winter).
4. After-sales service is no-frills service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations, so as not to affect your after-sales service. 7. As for the handling of damaged and quality products, if the weight is less than five kilograms, if the customer wants to return it, the freight will be paid by himself.
As for logistics, other provinces usually send logistics. Yiwu logistics goes directly to all parts of China. As long as cities above the municipal level basically arrive, county-level cities need transit. After arrival, the logistics will call you, and you need to pick up the goods yourself. Here, we specifically explain. The logistics services in Yiwu are mixed. I hope you can contact a logistics by yourself before ordering. The method can be to find it by yourself. You can also call 114 to query the logistics points in Yiwu to your local area, find a place near you. Then tell us the logistics phone number in Yiwu. We will help you deliver the logistics freight to your service point. When the goods arrive, we will inform you that the goods have been picked up in any form (including but not limited to the damage of the outer box of the goods, the delivery point is too far, and the logistics freight is too high) the return freight of the rejected goods must be paid by yourself, please know! Thank you for your cooperation!