About after-sales service:

All the products sold by our company are made of 925 sterling silver, 990 pure silver, and 999 pure silver, which meet international standards. If you need a certification, please pay for it separately for identification.

The identification result is not pure silver, we are responsible for compensation.

Do not make a return or exchange based on any groundless speculation that it is not pure silver.

Customized orders require a deposit to be placed before production begins. If a customer cancels a customized order after it has been completed, we will not work with them again.

If you have any questions, please contact our customer service within three days after receipt. If there is no objection, it will be considered as a qualified product. Enjoy wholesale price and one-time distribution. For any reason, the return freight is at your own expense. Please read the after-sales service carefully before placing an order. Thank you for the understanding of our dear customers!

The Care and Maintenance of Silver Jewelry

Silver has a relatively active chemical property, so it will react with sulfur dioxide in the air to form black silver sulfide. When silver jewelry surface oxidizes and turns black, you can use the following maintenance methods to restore the beautiful luster of silver. 1. You can clean and wipe with baking soda in clean water. 2. Use silver polishing cloth or silver paste to wipe (these can be purchased at general jewelry stores, but it is important to note that the silver polishing cloth contains special liquid that cannot be washed). Thai silver must not be washed with silver washing water, but only with silver polishing cloth or powder or polished by polishing machine to remove scratches. Oxidation turning yellow or black is a normal phenomenon. If it does not turn black or yellow, it will not oxidize, it can only be stainless steel. 3. Use a soft cloth to wipe the jewelry with toothpaste, then clean it with clean water, and wipe it clean with cotton cloth. Toothpaste has a good effect. 4. Soak the silver water, then clean it with clean water, and wipe it clean with cotton cloth to keep it dry. However, it is recommended to use silver washing water as little as possible, because silver washing water is a chemical product, which uses its own corrosiveness to clean silver jewelry. Over time, it will cause damage to silver jewelry. Finally, remind you that silver jewelry should avoid contact with seawater, perfume, hot springs, etc. If you do not wear it, you can put it in an air-separating container, such as a flannel bag or jewelry box, so that your silver jewelry will always be as new!Warnings: The gemstone product images in the product details are sample images of bulk products. They are randomly selected samples. The actual products are similar to the images, with some colors being lighter and some darker, but the quality is the same. They are all from the same batch, the same material, and the same craftsmanship. Natural gemstones are artificially polished, and the weight and specifications may vary slightly. Please refrain from picking and choosing! Even if the same piece of material is carved in different parts of the natural gemstone, it is impossible to be exactly the same, unlike the uniformity and perfection of artificial plastics and artificial coloring. Therefore, the color may inevitably vary slightly. However, we guarantee that the products sent out are similar in style, material, grade, and value to the images! Additionally, due to the fact that natural gemstones are composed of multiple crystals and have complex mineralization, the pith, grain, tendons, chrysoprase, and inclusions in natural gemstones are natural manifestations and are the basis for identifying authenticity. They are also a sign of the naturalness of natural gemstones. Please be cautious when purchasing if you are a perfectionist!