1. Genuine products from manufacturers

regarding products, our store has a small profit margin and relies on sales volume. All products are integrated processes such as self-service production and packaging by manufacturers. The quality of goods is guaranteed and the prices of manufacturers are sold;

2. About quality

there will be Department packing before shipment, and there should be no quality problem. If the product does have its own defects, please contact us in time within 48 hours of receipt, and we will solve it properly for you;

3. About chromatic aberration

color difference is an unavoidable problem for online sellers. There are many reasons for color difference, such as different cameras, different monitors, different light and environment. We will try our best to reduce the color difference between objects and pictures, the color difference cannot be used as a reason for medium or poor reviews or returns. If you particularly care about the color of the product, please consider carefully before ordering;

4. About products

we will try our best to satisfy the customer's specification of product color or style. If the color or style does not match, it will not be returned or exchanged. For goods damaged during transportation, it must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of our company for registration;

5. About after-sales service

if you have any product quality problems, you can contact the merchant. We will handle them to you in time. Please do not give any negative comments at will. Contact customer service in time. We will solve the problems for you in time;

6. About delivery

for urgent orders, please consult customer service before placing an order.

[Common sense of use]]
when using a ballpoint pen, do not write on paper with oil and wax, otherwise the oil and wax embedded in the copper bowl along the steel ball will affect the oil and cannot write words, and avoid the impact of the pen, exposure, cap of a pen better with gloves when not in use, to prevent damage to the pen head, pen Rod deformation and pen core oil leakage and pollutants. In case of cold weather or unused for a long time. When the pen is out of oil, you can soak the pen tip in warm water for a while and then stroke the pen tip on the paper to write words.