【关于快递和运费】

1. The product does not include shipping (except for company activities, please consult customer service for details). The reason for not including shipping is to facilitate customers to replenish after purchasing, so you can take an order for one package without any amount or quantity restrictions. In fact, shipping costs are also included in the customer's costs, and we hope customers can understand.

II. Default: If there are any special requirements for ANEN Express or TTK Express, please contact the customer service in advance, thank you!

III. Please make sure to clearly inform the sales personnel of the express delivery that can be reached. If it does not reach, the cost of being returned and re-shipping needs to be borne by you personally. Generally, after shipping, it will take 1-2 days to reach in Jiangsu, Zhejiang, and Shanghai, and 3-5 days to reach in other regions.

【关于现货、发货、发货时间】

Our products are well-stocked and we normally do not experience stockouts. However, for customers who require OEM (Original Equipment Manufacturer) custom-made products, the delivery time will be determined once the order is fully confirmed. In normal circumstances, we will schedule production accordingly. Please do not urge us for an early delivery. Orders that are paid before 16:00 daily and are not overly complicated can be shipped the same day. Orders paid after 16:00 will be shipped the next day. For customers with urgent needs, please communicate clearly with our sales personnel to avoid any delays in your use.

【关于图片和颜色】：

All products are photographed with actual items. If buyers need to use product images, please specify in advance. Otherwise, any misunderstandings may lead to complaints from buyers.

Due to the reasons of photography, computer monitors, and lighting, there may be color errors. Please understand! If buyers who cannot accept color differences completely can confirm their acceptance before placing an order.

【关于收货】：

If the outer packaging of the parcel you receive is severely deformed or bent, do not sign first. You can ask for an inspection to be opened. This is our right, and the courier companies and post offices cannot refuse! If you sign for the parcel due to damage from the courier, we cannot compensate you.

【关于质量问题】：

If you have any questions, please contact us. We will help you answer within the time limit, no matter what questions you have, we will give you a satisfactory reply.

Please do not give a neutral or negative review easily without contacting us, as each of your reviews is very important to us. In fact, many problems are just small misunderstandings. Communication between both parties is very important.

【关于退货】：

If you encounter a problem with the goods, please return them in their original packaging and write your Alibaba Messenger ID on a piece of paper. We can provide a refund or exchange for you. However, if you need to return the goods because of a purchase error, please return all the goods in their original condition, packaged. Of course, the return shipping fee is on your account, and we do not accept payment on delivery.