Free shipping products, if there is a return and return freight agent burden

 

the freight price is the system default, you can directly contact customer service to modify. Sorry for the inconvenience.

About Packaging: if there is no special requirement, all products in our store are transparent packaging bags by default, and the outer packaging is colored woven bags. Please contact customer service for special requirements.

About delivery: place an order before 4:30 p.m., deliver the goods on the same day, and place an order after 4:30 p.m. and deliver the goods the next day. If you need urgent, please contact customer service.

About Express Delivery: by default, all small batch products in our store are Guotong, Huitong, Yunda, YTO, ZTO, etc. If you specify a courier company, please contact customer service. If you need to send logistics customer service in batches, please give another notice!

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chromatic aberration

the photos of our products are taken in kind, which are affected by irresistible factors such as light, environment and photography level during the shooting process, including the display reason of your personal display (you can change a few more monitors to test), there may be slight color difference between the photo and the actual object, and the color difference is slightly larger for the product with large color combination. This kind of problem is not a product quality problem, and all products are subject to the actual product.

Read before shooting

1. Our default delivery is Alibaba cooperation express. If you do not have Alibaba cooperation Express outlets, please contact customer service in time and explain the mailing method you need. If there is no special prompt, if the delivery is not in the region, the postal EMS or postal packet is forwarded. If you need SF Express to contact customer service to change the price, the payment remarks are invalid.

2. All payment will be delivered, and the payment will not be accepted after the first delivery! Welcome to Alipay! Credit card payment all products of our company are sold at real price, and any form of counter-offer is declined;

3. Thank you for your recognition of our products and services. We cherish every encouragement and suggestion you give us. If you have any comments or suggestions, please contact us in time, solve it for everyone.

Daily delivery time;

the daily delivery time of our company is from 9:00 a.m. to 17:00 p.m., and the delivery order on the same day ends at 5:00 p.m. within 48 hours.

The products purchased by the customer in our company will be delivered within 48 hours. Of course, in order to ensure the smooth delivery of your order, please confirm the inventory status with us before taking the new product, however, it is inevitable that there will be special reasons. If the delivery is delayed, the customer will be notified. If the goods are not available, we will deliver the goods in about 2-5 days.

1. The delivery time may be delayed for orders containing pre-orders and orders in the sales season, Saturday and Sunday. Please understand;

2. If some orders cannot be handled in time, delivery delay or delivery failure due to network failure, weather problems and other irresistible factors, please understand.

3. Our company is committed to providing customers with high-quality and fast services. Because the courier company cooperates with us and is not operated by our company, we cannot make any commitment to the arrival time, the arrival time provided by our company in any form is based on our experience and is for customers' reference only.

About Return

(1) in order to fully protect your interests, the company requires customers to check whether the package is torn by human beings before receiving the product and signing, and at the same time, open the box with the courier to check the transportation status of the product, if you sign for the product, it is deemed that you are sure that the appearance and quality of the product are intact and complete, then the product you return must be intact and complete.

(2) the Company cannot provide you with any return service due to transportation damage or other problems caused by the customer's non-inspection;

(3) please be responsible for the safety of your products when returning or returning goods. If there are defects such as transportation damage or packaging damage during the process of returning or returning goods, our company cannot continue to perform the return and exchange service for you;

(4) matters not covered in this system shall be resolved according to Alibaba's official system or relevant laws and regulations;

about Packaging

the inner packaging is white transparent plastic film, and the outer packaging is light pp woven bag. Double-layer packaging, safe and secure!

[Plush doll tips] when you get the plush toy, you should pat it down and bask in the sun. If you don't grasp it hard, it will definitely not shed hair (try to avoid contact with the black suit). In spring and winter, especially in dry rooms, clothes have a large amount of electrostatic charge. Those who know some physics can understand the phenomenon of electrostatic adsorption. Of course, it is not lint, it is a fiber that has not been completely cleaned up during processing! This product is filled with PP cotton super excellent, toys will shrink due to compression during packaging and transportation. But it doesn't matter. Please follow my method to ensure that it will be restored immediately. First, after you get the plush toy, please shake its whole body hard to restore pp cotton to the starting state to ensure that it becomes bigger instantly! Second, if you have the conditions, please take the plush toy to bask in the sun. The sunlight will make the plush toy body more expanded and it will be bigger. It is better to take one week, and the daily sun exposure rate is guaranteed for 2 hours.