About quotation:

the product has been quoted at the most advantageous ex-factory price. Generally, the price on Alibaba's website is the main price. All quotations are ex-factory price, excluding freight and all other expenses. All payment is settled in RMB (unit: yuan).

About delivery:

after placing an order for payment, the goods will be delivered within 48 hours under normal circumstances. If there are more orders, the goods will be delivered within 72 hours. If there is no way to deliver the goods under special circumstances, we will contact you immediately.

1. Express delivery, if you choose express delivery method, please contact us to confirm the express delivery you choose. After the payment is paid together with the freight, we will deliver the goods within 72 hours, if there are special circumstances, we will contact you in advance.

2. Logistics, freight is generally paid on arrival, and goods need to be picked up at the freight station. Delivery logistics can be provided by the customer (please provide Chenghai freight telephone) or we can choose a more suitable one for you! (Note: We can only help buyers estimate the freight of the goods. The actual freight is mainly based on the amount at the time of delivery. We can control the delivery time, but we can't tell the arrival time of the freight station correctly. Please understand, thank you!)

return and exchange:

return conditions-the quality problem of the product itself leads to the lack of functions of the product itself. We will return and exchange the product, but the freight incurred therefrom shall be borne by the buyer (most problems can be solved by replacing the battery, adjust the battery riding position, thread connection... and other simple ways to solve the problem. Sell toys and repair toys). We will not provide return or exchange for other reasons such as poor sales volume, not as good as expected and other non-product quality problems. If you really want to return the product under the condition that the product and packaging are in good condition, the buyer shall bear all the freight, 20% discount within 7 days, and 70% discount for all over 7 days.

About after-sales 

we will return or exchange the product due to the lack of product functions caused by the quality problems of the product itself. Please feedback the product problems to our after-sales service within 10 days after receiving the product (subject to the signing time), if there is no feedback on any after-sales problems beyond its deadline, it will not be accepted.

For products with quality problems, please accumulate more than 20 kilograms and return them by ordinary logistics. The freight is borne by us. If a certain amount cannot be accumulated, the customer and our company shall bear the freight for one trip. The returned product must be packaged in good condition, otherwise it will not be returned.

For quality problems, please contact our customer service for registration. If the accumulated products have not been registered, they cannot be returned or exchanged.

Product quality:

the products sent will pass many inspections during production, after delivery, before delivery, etc., and will be shipped only after they are completely qualified. However, various uncertain factors will lead to the loss of product functions, our company can only guarantee the qualified rate of 98%, and 2% is exempt from liability.

Please read the above terms carefully and take effect from the time of ordering.