Goods out of stock processing method

due to the excessive number of products in the home reserve department store wholesale of small articles, some products you ordered will be out of stock. Our company has the following solutions:

1. If the out-of-stock amount is less than 100 yuan, we will directly replace other similar products without notice. I hope you can understand, if the out-of-stock amount reaches more than 100 yuan, you can request that the corresponding amount of the product be not modified and deposited into the advance payment. You can apply for a refund when you purchase the product next time or when the product arrives.

2. Our company will inform you by phone or online. After your confirmation, our company will buy products with similar styles for you.

3. After confirmation, your out-of-stock products can be transferred to advance payment. When you use the products at the next wholesale, you can also apply for refund of the amount of the out-of-stock products when you confirm receipt of the goods.

4. After confirmation, you can re-purchase other products equivalent to this product, but the goods must be delivered the next day.

Solution to commodity loss

the products sent by our company have been carefully checked by warehouse management, and they are all intact. For fragile goods such as jade, glass, ceramics, plastic products, etc., we will indicate the words "Do not press, handle with care, etc. on the carton, and the loss during transportation is inevitable (broken, broken, etc.), the responsibility for loss does not lie with us, and the buyer and the logistics company will negotiate on their own. (If the broken box is serious, please check the goods with the logistics company on the spot)

(Re-declare: no refund, no exchange, no compensation for logistics damage laws, please do not buy any products of the company if you mind)

logistics delivery instructions

after placing an order, the new and old customers should indicate the logistics delivery company you selected on the order. If not, the department store will choose the shipping company to ship the goods, the consignment of goods can only reach the county or urban area where you fill in the address, and cannot reach the detailed address of your location. Please note to avoid unnecessary disputes (complaints that the goods do not arrive at the destination are not accepted)

    as for transportation, logistics freight is paid on arrival, and logistics needs to be picked up by yourself. Submit an order when purchasing products and contact customer service to modify the freight to 0. If there is no special instruction, in order to save the freight for buyers, the logistics we choose is the freight line logistics of the freight station, and the logistics is not delivered to your door, the bus of this kind of logistics and Passenger Transport Center is directly connected to two places, but only one person carries goods. Please order before purchasing

check whether there is such logistics nearby. Compared with large-scale well-known logistics, this kind of logistics freight is cheaper, but due to too much quantity, the service is much worse. We will not accept the requirement of returning goods due to logistics delay during transportation. If you can't accept it, you can communicate with us and choose the appropriate logistics. In Jiangsu, Zhejiang and Shanghai regions, you can also choose to send express delivery, which is relatively expensive but can be delivered to your door.

The fees charged by various logistics companies are not standard, and our estimation is inaccurate. Therefore, we do not make any valuation or bear any costs in logistics. We strongly recommend that customers find a leased line logistics company from Yiwu to the place of receipt by themselves, yiwu is already a developed logistics center. We hope that customers can provide their own satisfactory logistics companies as much as possible. We are not engaged in the logistics industry and do not understand the hidden rules of logistics,

our experience in logistics is for reference only and does not bear all kinds of "accidents" caused by logistics ". Please do not order if you are worried!! As for logistics, logistics is delivered in other provinces. Yiwu logistics is direct. As long as cities above the municipal level basically arrive, county-level cities need transit. After arrival, the logistics will call you, and you need to pick up the goods yourself. Here, we specifically explain. The services of Yiwu logistics company are mixed. I hope you can contact the logistics company yourself before ordering. The method can be to find it yourself. You can also call 114 to query the logistics point of Yiwu to your local area, find a place near you. Then tell us the logistics phone number in Yiwu and we will help you deliver it to your service point.

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