----- Required for purchase-----

mailing problem:

all returned and exchanged items, whether they are quality problems or do not like to exchange goods, will be sent by ordinary Express (such as STO, ZTO, Yousu and other pay-as-you-go items). If they are sent by plain mail or paid by express delivery, they will be rejected, thank you for your cooperation.

※ return process

1. Problem products must be registered in advance

users must contact Wangwang customer service for registration within 7 days after receiving the goods (we will not return the products and sexy underwear products within one month of wholesale). If the quality problem is detected when the product is exchanged without registration in advance, it will not be accepted; If the location, area and reason of the registered quality problem do not conform to the quality inspection of the goods we receive, it will not be accepted; if the goods are defective or contaminated due to users (whether subjective or objective), they will not be accepted; If tags, accessories, product numbers, etc. are missing, they will not be accepted.

2. After-sales requirements for delivery orders

after-sales processing within 7 days, the product is not used, the packaging is intact, and the accessories are complete, which does not affect the secondary sales, and the products within the after-sales scope! If the warehouse inspection results determine the quality problem, our company shall bear the postage returned by the customer and the postage reissued. The postage shall be subsidized according to the postage standard of ordinary express delivery on the website. If there is no quality problem with the product, the postage is paid by yourself, which affects the secondary sales or the packaging is damaged, return the product directly to the customer or deduct the fee according to the different degrees of damage of the product. If the product cannot be after-sales, we will not accept it without informing the customer service or insisting on returning it to the warehouse.

3. After-sales requirements for wholesale orders

notify the customer service to register in time. Products with quality problems can be returned to the warehouse after-sales service for one month. The postage is paid by yourself. The Returned products must be well packaged, complete accessories, and have not been used.