i. Special reminder
online shopping is different from shopping malls. The products of shopping malls are almost at rest at the counter without loss. China has a vast territory. In the process of online shopping, almost all packages need to be often taken by planes, cars, only when the train is transported for hundreds of kilometers can it reach the customer's hands. It can't avoid squeezing, vibration, friction and collision, causing deformation, wear, and roughness of the products or outer packages in the package, of course, we will try our best to pack the products, but sometimes it is really unavoidable. Please understand this situation. If you like perfection, please go to the counter to buy it.
2. Before shopping:
if you have any questions, you can consult at any time. We will answer them patiently.
III. About the price of the product
the prices of some products are already the low prices we can offer, which hinders our pleasant communication. Please show your mercy. If other stores are more favorable, I suggest you go to another store to buy.
4. Ask for extra gifts
customers who seek spiritual comfort with this threat, please detour. The store is hard to satisfy, and will not reply!
5. After the buyer takes the order:
contact us to modify the postage. If you order one more, you will automatically charge one more postage. After we modify the postage, you confirm it and then pay ~ ~
you can also use the shopping cart function to purchase several products with only one postage (provided that it is not overweight, one freight within 1KG, and extra freight is required for overweight)
6. After the buyer pays:
during the delivery period (about 1-2 days within the scope of Jiangsu, Zhejiang, Anhui, Shanghai, and other cities, express delivery is usually delivered within 2-5 days), during this period, the phone must be turned on and unblocked, in case the courier cannot contact you in time ~ ~
VII. When receiving the goods:
before receiving the package, you should check the goods clearly and then sign for it. (prepare a knife before receiving the package and cut it easily). If you find problems such as lack of goods, wrong delivery, and damaged goods, please contact us in time (the number of our supervisor is on the express delivery list). Because once you sign for it, and then find the problem and then claim the possibility of success from the Courier is 0. If it is out of stock and damaged, contact us in time and we will contact the courier company to solve it for you.
Some local courier companies have to ask the recipient to sign for it before checking it. If you encounter this situation, you should pay attention to it. Before signing it, the Courier will explain it to you. You can only let the courier leave after you have checked it. If the goods are damaged or the quantity is incorrect, let the courier indicate it on the express bill (the courier company will inform us later). We will fully compensate for the loss of the goods.
If you have any questions after receiving the package, you can contact us to solve them. I hope you will not give a moderate or negative comment. Everyone knows a medium or negative comment, therefore, we cherish every comment and every praise very much :) it is really a malicious comment and we will complain to the end. I hope to understand.
Alipay's new rules: the seller shall bear the lack of goods and the early delivery of damaged goods (the buyer signs for them), and the buyer shall bear the goods after delivery (the buyer signs on the waybill). In addition: please be sure to confirm the signature after acceptance, or after signing the words, after the express inspection, confirm that the goods are complete and receive them. After signing, they say that the goods are broken or the goods are wrong, let me be responsible for threatening me with comments, and I can't help you bear it! I can only say sorry to you!
8. About slow delivery, bad service attitude!
This is a common problem in online shopping. The express delivery industry is in an initial development period in our country. The quality of employees in various regions is uneven, resulting in the advantages and disadvantages of services, it is really out of control (the courier company is not opened by us, we cannot control it), please be considerate. Before shipment, customers can remind us to use our satisfactory express as much as possible.
As for the delivery time, it usually takes 1-2 days to Shanghai, Zhejiang, Jiangsu and Anhui, and about 2-5 days to other provinces. Sometimes some reasons of the courier company itself will lead to a relatively long time to receive, and the courier company will not promise to arrive within a limited time, which is beyond our control! Please also understand!