Wholesale instructions
Please read the following terms carefully, they will take effect from the time of your order. If you have any questions, please confirm with our customer service staff before placing your order.

I. About Retail
1. Orders under 200 yuan are considered retail and can be shipped. Once sold, they are non-refundable and non-exchangeable. If there are transportation issues, they can be resolved through consultation.
Please count and confirm the goods in front of the transportation company personnel before signing for them.
2. If the quality problem causes a functional shortage, and if replacement parts are needed, they will not be arranged separately. They must be ordered for the next shipment or the customer must bear the freight costs themselves.

Section Two: About Shipping
1. After the customer places an order and makes payment, the goods are generally arranged to be sent within 2 days. Orders placed after 16:30 daily or those paid for after that time are considered to be shipped the next day.
2. If there are any special reasons that prevent us from shipping on time, we will contact the buyer in time to handle the situation. We appreciate your understanding and gratitude.

Section Three: Logistics
1. Express Delivery: If you need to specify any express delivery company, please contact our customer service. If no communication is made, the goods will be shipped by random express delivery.
2. Logistics: Freight charges are generally collected upon arrival, and the goods need to be picked up at the freight station. The logistics company can be provided by the customer or by us.
I will choose the more suitable one for you.

Section Four: About Receiving Goods
1. If there are any stock shortages, please leave a message within 24 hours after signing for the goods. We will help you verify the situation as soon as possible.
2. If the goods are damaged in packaging, missing or damaged, please take photos as evidence, refuse to accept the express, and contact us to handle.

Article 5: About Returns and Exchanges
1. If the quality problem of the product itself leads to the lack of the product's original function, we will handle the return and exchange, but the transportation costs incurred from this will be borne by the customer.
The cost is borne by the buyer (most problems can be solved by replacing the battery, adjusting the position of the battery placement, connecting the wire head... and so on).
Decision.
2. For reasons such as poor sales or not as good as expected, which are not due to quality issues of the product itself, we will not provide a return or exchange.
3. If the product is indeed to be returned in its original condition and packaging, the return discount will be based on the length of time, and all shipping costs will be borne by the buyer.
7 days 80% discount, more than 7 days return at 70% discount.

Section Six: After-sales Service
Please feedback any product issues to our after-sales service within 10 days after receiving the goods (time of receipt signature applies), or any feedback beyond this period will not be accepted.
After-sales issues will not be handled. If there are quality problems with the products, please accumulate them and return them using ordinary logistics. The return shipping fees will be borne by the buyer.
If you encounter any quality issues, please contact our customer service to register and process them. If the products have not been registered, they will not be eligible for returns or exchanges.

Emphasize especially:
We do not accept returns in principle (products with quality issues can be negotiated for exchange, but the transportation costs need to be borne by the buyer. Our quotes are all factory prices without any fees. Our products are inspected by quality inspectors to ensure that the quality is 100% without problems. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free of quality problems after arrival, and 2%-3% is within the scope of exemption.)
Our toys are of excellent quality and great value for money. Some buyers have reported that the workmanship is somewhat rough with imperfections, and the materials are not of high quality, which does not meet their expectations. However, these issues do not fall under quality problems. There is no perfect product in the world, and buyers who are too picky should look elsewhere!
The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, missing product accessories or related documents, unauthorized repairs or modifications, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.
Shipping Instructions:
Please carefully inspect the packaging for any damage or signs of tampering upon receiving the goods. If there are any such issues, please contact the logistics for compensation claims. Additionally, please carefully check the items. If any quality issues are found, please contact us immediately. We will handle your issue promptly. We will not be responsible for any issues after the first day. If there are no problems, please confirm the receipt of the goods immediately. Thank you for your cooperation! Online shopping has objective uncertainties. In order for your shopping experience to be smooth and enjoyable, please try to have a correct understanding of the goods before purchasing to avoid any disputes after purchase. We sincerely serve you!

Additional tax points will be added to the invoice, please consult the customer service for more details.