Guangzhou, Kunming, Chengdu three warehouses randomly shipping!

If you need to ship from a specific area, please contact customer service in advance. The shipping note will be confirmed once customer service agrees. If there is no contact, the goods will be shipped randomly from the three warehouses.

Contact the sales manager for large quantities!!!

Contact the sales manager for large quantities!!!

Contact the sales manager for large quantities!!!

Purchasing Terms and Conditions:

1. Express logistics transportation may cause bud drop, which cannot be avoided. We do not provide after-sales service for bud drop. Please handle with care.

2. Silver willchromate, and the color will fade when touched. If the color fades, we will not provide after-sales service. Please wear gloves when operating.

3. Silver willow grows naturally, with differences in thickness, length, and each branch is unique. This is not covered by the after-sales service, and those who are cautious should be careful when shooting.

4. Silver willow is the annual flower that is picked during the Lunar New Year festival.Fresh plants will spoil if they are kept in a cardboard box for too long. Open the box as soon as possible after arrival and store them in a dry and well-ventilated place.Delay in removing the goods after arrival can lead to severe seed loss or mold growth, which is the buyer's fault and is not covered by the after-sales service. If the problem is detected in time and the package is opened, Please contact customer service within 12 hours after the express delivery shows the signature, and if it exceeds 12 hours, it is impossible to determine responsibility and no after-sales service will be provided. Please ensure that you contact customer service within 12 hours after the signature to feedback and handle any problems. After the deadline, no after-sales service will be provided.Please confirm your understanding by clicking the button.

【Special Note: Default packaging is in cardboard boxes. Due to the nature of transportation by cardboard boxes, there may be damage. However, this does not affect the quality of the silver willow products themselves. If you are concerned about the damage to the packaging boxes, you can contact customer service to add money for a wooden frame shipping. Damage to the cardboard boxes does not constitute a basis for after-sales service if the products are intact. By purchasing, you are deemed to have read and understood the terms and conditions and have agreed to them.】

5. After-sales scope: severe seed loss (over 20%), broken silver willow during the courier process, after-sales according to the actual number of damage.

6. For small quantities, we send by courier; for large quantities, we send by logistics. Once the courier or logistics has been sent out, we do not support changing the address, and we do not support refusing to sign for the package. For fresh plant products that are refused and returned, we will dispose of them as scraps. All losses must be borne by the buyer, and we do not provide after-sales service for any non-fault issues.

7. Due to the pandemic, all express logistics are guaranteed for timeliness. The actual express logistics timeliness is subject to the actual timeliness of the corresponding logistics company, which is not under our control. If there is a requirement for express logistics timeliness, please contact the customer service to send by SF Express or Lalamove. Otherwise, the express logistics timeliness is not within the scope of after-sales service. For losses caused by logistics delays in pandemic areas, there will be no compensation. During the pandemic, bulk shipments can guarantee quality. If there are any problems, please contact us at the first time. If the goods are off the truck within 2 hours and no feedback is given, it will be considered as no quality problems. If it exceeds this time, it will be considered as caused after the fact. Due to the low profit margin, please understand and forgive.

8、Special Note: After the order is paid, it will take over 30 minutes for the silver willow plant to be custom-picked, processed, and packed for shipment. Refunds are not supported if the order is placed after this time. If there are any issues, please perform the refund within 30 minutes after payment to avoid unnecessary losses and troubles. We have fully informed you about the possible situations for fresh and special products. If you have any questions, please contact our customer service! Please understand and forgive!