Q:Are you factory or trading company?
A:We are a bamboo and wood factory with 21 years experience and export certificate
Q:Could you accept customized ?
A:of course , We can make according to customers'requirement. We are willing to develop and design new products together with our customers
Q:Could you provide free samples?
A:of course, we could if they are in stock,just freight collect. If there is no stock available, a sample fee will be charged for
making a new sample.The sample fee will be returned to the customer directly after the order is placed
Q: What's the lead time for regular order?
A:30-35 days of delivery
Q:How do you guarantee the quality of your product ?
1·We have professional production technology to ensure product quality
2. We will send samples to you to confirm the quality before mass production
3·Products are inspected one by one before delivery
Q:If there is any problem after sales, how soon can I contact you
A: 24 hours / day phone services We will work with you to confront and solve the problem together
Q:What's your MOQ?
A:Our MOQ is 300. If you want to cooperate with us after evaluation and careful selection, we will try our best to cooperate with you for a small batch trial order.And actively cooperate with you to improve the product, so that you can better open the market
