【About Invoices】: All prices listed for our products are ex-tax prices. If you need an invoice, please consult our customer service in advance!!!【Shopping Guidelines】: Thank you for your trust and support! Please read the following content carefully when you purchase this product. By purchasing this product, you agree to the following terms. If you have any objections, please communicate with our customer service staff to confirm. Thank you! We are a professional adult products supplier, providing one-stop distribution and wholesale services for many domestic and international sellers. We also provide OEM and ODM services for buyers at home and abroad!
1. Personal Buyer's Notice: To reduce the inconvenience caused by the model, personal buyers are kindly requested to purchase from the retail platform. We also welcome your orders if you are keen to do so. However, as our wholesale and shipping profits are very thin, and due to the impact of transportation, if any quality issues arise with the products, they must be handled according to our shipping after-sales rules. Thank you for your cooperation!
II. Regarding product testing issues: Most of our products are sealed packages, so during the shipping process, to ensure that the customer receives a brand new product, we will not open the packaging for testing. If you need to test the product before shipping, please contact customer service in advance, without leaving a message. We will directly default to not open the packaging for inspection and directly ship. III. To meet market demand, the product packaging needs to be replaced. We will not notify you in advance. Sometimes, the product details images are not updated in time, which may lead to inconsistent packaging of the product received and the packaging of the product details images. This is not a quality problem and is not within the scope of returns and exchanges, thank you!
【Post-sale distribution】
1. If there are any quality problems with the product, please handle it within 7 days after receipt (notify the customer service by taking photos of the product). The return and exchange shipping fees are at your own expense. If the product is indeed found to have quality problems, the shipping costs for sending it back will be borne by us. If the product is detected to have no quality problems, the shipping costs for sending it again will need to be borne by the guest.
2. For non-quality issues, if the product is unopened, please handle it within 7 days after receiving the goods (if the logistics transportation can be traced online, the logistics signature is the standard, for non-logistics methods, the standard is the confirmation by Ali, the receipt document or other agreed methods). Confirm that the product packaging is intact and does not affect secondary sales. The freight is at your own expense! We do not accept freight collect! For products with free shipping, please pay the postage (important: ensure that the packaging is intact, unopened, and has never been used. Products that have been used will not be accepted. Special attention, once the set, adult toys, underwear are sold, we will not accept it!)!
Wholesale after-sales over 1000 yuan
1. If there are any quality problems with the products, you can return them in bulk within 3 months. The return shipping fee is on your own, and the replacement shipping fee will be borne by us (ensure that the packaging is intact, the accessories are complete, and it has not been used. If it has been used, we will not accept it).
2. For non-quality issues, please handle within 7 days after receipt. Return and exchange shipping fees are the customer's responsibility (and packaging fees). The product cannot be opened and used, and cannot affect secondary sales. (Important: Ensure that the packaging is intact, has not been used, and if used, we will not accept it. Thank you!)