Support taobao. Tmall. Jingdong. Pinduoduo one piece dropshipping      

(1) the following situations do not belong to the category of return and exchange
1. Some minor problems: for example, the thread left after sewing of some shoes, the offset left after the bottom edge is glued, a little burr of the injection molding sole, the exposed thread, a little mark after the Burr is peeled off, etc.
2. The subjective prejudice of shoes, the thickness of materials, size, color difference and other issues does not belong to the domain of quality problems.
3. The shoe box is crushed. For example, this problem is mainly caused during transportation.
4. One or two positioning small pinholes and needle jumper left when the vamp is stepped on footwear uppers
5. Washable stains
(2) refuse to return or exchange goods without quality problems
if there is no quality problem with the shoes, we are not allowed to return them; Please do not dislike them, feel that the quality is not as good as expected, and the shoes have odor and other problems. Return or exchange is required.
(3) how to return and exchange goods with quality problems
1. If there are serious quality problems in the shoes themselves: such as large area degumming, large area breaking, broken soles, moldy, vamp breaking, heel falling off, downwind feet and other problems, please contact us within 3 days after receiving the goods to explain the problem, which is not very serious. If it can be repaired, it will be repaired. If some problems are indeed serious, customers are requested to accept such problems within 3 days from the date of receipt (we will not accept such problems after 3 days, cheap shoes, ex-factory price does not include the cost of after-sales shelf life, which is a product without After-sales shelf life) be sure to take a photo and send it to us for confirmation and verification. If the goods meet the above conditions before they are worn and used, the return and return freight of the defective goods shall be shared by half of the buyer and the seller. (Note: this is easy to understand. If you go to the physical wholesale store to get the goods, you can't check them carefully and then pay for them. Even if you have checked them, there is still no guarantee that there is absolutely no problem, if you find quality problems when you go home, you have to spend your own travel fee to exchange them. In addition, our profit is very low, and the profit of our products is not enough to pay the freight. Please forgive me!)
2. If the wrong shoes that have not been confirmed by us are directly returned by the customer, we will refuse to return them to the buyer, and will not be responsible for any expenses incurred therefrom, or although the wrong shoes have been confirmed and verified, however, if the freight is not confirmed, we will send the sky-high freight at will. We will only pay the corresponding part of the freight according to the standard when we send the goods. If we verify and agree to return the shoes, the freight must be prepaid first, because the price paid by express delivery is twice as high as that paid in advance. After we receive the wrong shoes, we will pay the buyer homeward freight in real time.

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