About chromatic aberration

the pictures in this shop are taken by the owner with a high-power camera in kind to restore the true color of the product as much as possible. Some product pictures may be due to differences in shooting light, photography background, and display, and the color of the pictures is inevitably different from that of the actual product. If you have strict color requirements, you can contact the owner to take pictures of the real objects on site, or apply for free samples, or order a small number of products first, and then order after reading the samples, to avoid unnecessary disputes.

About flaws

most of our products are handmade and cannot meet the standards of machinery and digitization. It is inevitable that some products will have minor defects. Some flowers are inserted manually. If they are squeezed during transportation or used improperly during construction, some flowers will fall down. It is a normal phenomenon, not a quality problem, please insert it back to the original position. If necessary, use hot melt adhesive to stick it. If the flowers are extruded and deformed, use a hair dryer or hot steam to restore the pattern, and some flowers can be rotating petals. If some products have serious defects and cannot be repaired, we can exchange or refund them for you. Our store does not accept it. If some products have problems, all products will be returned.

About size

our products are all measured manually. It is inevitable that there will be some errors due to different measurement methods. For special products, manual measurement is more difficult to control. For example, when the flower head is made, the size of the flower head is different, and the measurement results are definitely different. Some flower heads are squeezed, the measurement results will also be different. When we measure, we will adopt the mean method to minimize the error.

1 About the glue wire problem: some flower heads are glued laminate-one by one, and some flower heads or leaves are also fixed to the pole by glue, so some flower heads, the phenomenon of glue on petals or poles is normal. Please gently remove it by hand, which will not affect normal use.

2 about pinhole problem: some flower heads and leaves are made of raw silk. During the processing, the cloth needs to be fixed to the board with nails, so the cut leaves and laminate, some laminate and leaves are inevitable. There is a small pinhole on it, which is a normal phenomenon and does not affect the overall appearance.

3 about the problem of bare iron wire: Most flower stem of them contain iron wire, the purpose is to help bend the shape during use, but the production process of the pole is relatively complicated, and occasionally the plastic package is not tight, it is a normal phenomenon and does not affect the overall appearance.

About Signing

first, customers with a large variety of products and a relatively small number of products, if they are express delivery, please check the goods before signing, or unpack under monitoring, because the goods are short, it is difficult to check the weight.

Second, customers with a large variety of products and a large number of products, if they are express delivery, it is troublesome to inspect the goods immediately even when signing for the goods, but when signing for the acceptance,-Unpack under monitoring to avoid unnecessary disputes caused by incorrect quantity and type.

3. Customers who purchase a large number of products, if it is logistics, check the quantity immediately when signing, but when unpacking and acceptance, unpacking must be monitored to avoid unnecessary disputes caused by incorrect quantity and type. In addition to Baishi Express, Zhongtong Express, Debang Logistics, SF land transportation and other national chain logistics companies, local logistics companies do not weigh, so it is difficult to check the weight.

Artificial flowers belong to handmade crafts. Everyone has different understandings and opinions about product defects. We try our best to list the problems feedback from customers one by one, I hope it will be helpful when you purchase and use the product. Buyers who have strict requirements on the product, please be careful. If you have any questions, communicate with customer service in advance to avoid unnecessary disputes later.