Manufacturer Direct Supply, Support Supply for Taobao, Micro-ecomics, Pinduoduo, Cross-border and Other E-commerce Platforms

 Professional invisible one-stop distribution, supporting OEM/ODM processing 

Default OPP bag packaging, if you need color box packaging, please contact customer service.

Yiwu area with large quantities can be delivered to your door, as this product sells quickly, friends in Yiwu should consult the customer service before placing an order.

1. About Shipping:

1. The goods will be shipped within 48 hours after the order is placed and payment is made; however, due to the fact that most of our products are best sellers, there is a possibility that some orders may not be available after placing the order. If there are any special reasons that cause the delay in shipping, we will contact the buyer in time to handle the situation. We appreciate your understanding and gratitude.

2. Our store cooperates with the following courier services: Yunda, GTL, Tian Tian, ZTO, Huitong, and China Post (if a specific courier service is required, additional shipping fees will apply). The shipping fees vary by region, please contact our customer service for details. If you need to send goods by logistics, please contact customer service to modify the shipping fee.

Section Two: About Receiving Goods

Please carefully inspect the box around when receiving the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened, please open the box on the spot to inspect the goods! If there is a shortage of goods or damage, please do not take the goods first, contact us at the freight station for consultation; otherwise, after signing, it will be considered as no objection to accepting the goods.

III. About Returns and Exchanges

1. Exchange or return for free if there is no quality problem.

If the buyer needs to return the goods due to personal reasons, the damage and losses caused by the return of the product will be large, and the refund will be made at 80% of the original price. We do not provide return and exchange services for non-quality problems over 1 month. If you really can't help it, you can contact our customer service. Note: (The above return is the responsibility of the buyer to bear the round-trip freight, if the item is shipped for free, the freight we shipped at the time will be deducted).

2. Quality problem returns and exchanges:

If the cumulative weight of products with quality problems reaches 20KG, the return shipping costs will be borne by our store (please contact our online customer service for details on whether to send by courier or logistics). If you want to return the goods in advance without meeting the weight requirements, the transportation costs for both ways will be borne by the buyer.

3. Damage to the goods during transportation:

Please open the box in front of the logistics or courier personnel to check when receiving the goods. The cardboard box has elasticity, while plastic toys do not, so it is possible that the outer box is not damaged, but the contents are damaged. Please make sure to inspect the goods before signing for them. Product damage within 5% is considered normal. We will provide a service to re-order and send replacement parts to repair the damage, but we do not send them separately. The transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it is not a reason for returning the goods.

【Free Gift OEM/ODM Orders】

Accept special customer requests for product branding or packaging, printing, color, pattern, function, and appearance. We can also produce products based on customer samples or designs by creating molds. For more information, please consult customer service personnel.