there are many problems recently:

1. About color: If you have color requirements before submitting the order, the bottom box (that is, the color of the product number marked in the buyer's message) will be treated as random delivery, it is not within the scope of after-sales processing.

2. About Address: before submitting, please check whether the delivery address is your own delivery location. Once the goods are delivered, it is difficult to recover them. The damage caused by pulling them to the logistics is relatively serious, the delivery address after payment shall prevail.

3. About Packaging: because there are always some disharmonious factors in logistics, especially fragile products (crystal perfume holder ointment resin decorations plastic products, etc.), customers with strict packaging requirements are advised to take the goods in a whole box, the internal products of the original carton are not easy to be damaged.

4. About logistics: If you have formulated logistics requirements, please be sure to note the logistics company address or phone number in Guangzhou in the buyer's message to avoid inconvenience in picking up the goods. If you do not leave a message, it will be regarded as random logistics, pick-up is not within the after-sales scope. For more information, see shipping instructions above the store.

Logistics requires you to pick up the goods at logistics the cargo discharge point.

5. About return:

if it is damaged during transportation or has quality problems, we can return or exchange the goods, but we are not responsible for the return freight. If you need to return or exchange the goods, please pay the postage yourself. If you refuse to pay the goods, please pay attention to it.

Acceptance when signing for the express delivery, the goods will be deemed to be intact after signing for the express delivery. If there is any damage to the receipt, I will not be responsible for it.

Our store has a small profit. If the product is damaged during transportation, both parties shall bear half of the return freight (the probability of damage is very small). Please accept it before ordering.

If no damage is found within 3 days after receiving the goods, it will not be handled. The quality problem will be handled within 15 days. The period cannot be exceeded. We will not return the goods because we don't like them. Please consider clearly before buying. Customized products and printed products will not be returned without quality problems.