About the HuiFeng household items order notice:

              1. Huifung household items are primarily wholesale, and we do not accept custom-made or processing orders. Due to the large number of daily inquiries, our customer service may take a while to respond, so please bear with us! All products on the store are in stock. Since we operate a wide variety of products, our warehouse experiences high daily shipment volumes, and there may be some products out of stock.Therefore, please confirm with our customer service whether there are any items in stock when you place an order.Please ensure that your mobile phone is kept on and accessible, as there are some out-of-stock items in the successfully placed and paid orders. Our customer service team will contact you to inform you of the shipping time within 24 hours. You also have the option to choose a refund or exchange.

 2. All products on our company's website are directly sourced from manufacturers. 98% of the product images and packaging are taken from actual products, but due to the limitations of light and shooting angles, there may be slight color errors from the actual items. In addition, the product packaging may be adjusted or changed in color, pattern, and printing according to market needs. Therefore, our company cannot guarantee the long-term absolute accuracy of product images. Please refer to the actual items for the actual situation. Some product prices may be lowered or increased due to market changes and operating costs. Our company cannot guarantee the long-term effectiveness of all product prices. The actual transaction price shall be subject to the final confirmation by our customer service.

 3. In order to meet the needs of most guests, a small number of products are defaulted to be packed with other products of the same style, type, price, size, and different colors in one box, or they are packed separately in one box. Please handle the parcel with care, as it contains small items. After receiving the goods, please carefully count to check if there are any missing or short-delivered products. Don't worry after counting, our gold-level after-sales service will help you solve the problem.

 4After-sales service:

Please count the number of goods within 3 days from the date of receipt, and any consequences arising from the delay are at your own risk. After 7 days, there will be no after-sales service. Damage caused by human error or by logistics pressure is not covered by our company's service scope. Please be informed!

All products from our factory, whether sent by express delivery or logistics, do not include free shipping.

      1、If you choose to send the goods by logistics, the freight will be collected upon delivery. You need to pick up the goods at the logistics station. (If you specify or cooperate with a logistics company, please leave a message for note. If there is no specified logistics, the goods will be shipped randomly.). We do not accept complaints or return requests due to reasons such as the logistics pickup point being too far away or the logistics not delivering goods. The goods can only be delivered to the county or city where you have filled in the address, and cannot reach the detailed address of your place. Please be aware to avoid unnecessary disputes.

 2. If you choose to send by courier, the default mode is courier delivery. The courier fee is calculated based on your receiving region and the weight of the product.Not the actual weight of the goods, if you mind the high freight, you can choose to send logistics, or do not shoot!Please make sure to inform our customer service if you need a specific courier! Because the default courier fee may be different from the one you specify, so you may need to pay the difference.Once the express delivery is sent out, the courier fee you paid for the products you purchased from our store cannot be refunded, as the courier company has already started working on the delivery. No matter what the reason for the return, the courier fee paid to the courier company cannot be refunded.

 3. All products of our company are strictly inspected by quality inspectors and warehouse managers during the in-and-out process. The goods sent out are carefully checked by the warehouse management to ensure they are intact. Only when the quality of the products is 100% guaranteed will they be shipped. For fragile goods such as jade, glass, water, ceramics, and plastic products, we will indicate "Do not press, handle with care" on the cardboard boxes. The transportation of products is not within our control, so any product issues, quantity, breakage, damage, or arrival time during the courier or logistics transportation are not our responsibility. The buyer and the logistics company should resolve these issues by themselves. (For severe broken boxes, please check and inspect the goods on the spot with the logistics company.) However, we have the obligation to do our best to help solve these problems. Regarding the slow logistics, the distance of logistics stations or the poor service attitude is a common problem in online shopping. The quality of logistics personnel in various regions varies, and the quality of the service is really uncontrollable. Please understand the customer.

     Reminder: If the products from Huifeng Daily Goods Factory are damaged during delivery or logistics, we will not accept returns, exchanges, or refunds. If you are concerned, please do not purchase. We sell ordinary small commodities, not hundreds or thousands of products. Those who are perfectionists or have strict requirements for products, please turn around gracefully and take a detour. This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal. Thank you for your visit, and I wish you a pleasant shopping experience!