Our company's products are all wholesale items.After becoming a distributor of our company, the first time you order can be based on the minimum order quantity specified by the company or based on the mixed batch conditions for mixed batches.

The company follows the principle of low profit and high volume, and the products are not negotiable.If you need to open an invoice, please contact customer service for communication. Order notes are invalid.

All products sent by our company are individually packaged with beautiful and independent packaging. In addition to the original packaging, we also add an outer packaging to enhance the ability to withstand pressure. Although we have taken preventive measures,However, it is still impossible to avoid the problems that occur during long-distance transportation, such as scratches, bumps, and squeezes, etc.

Our company's products have a basic amount of inventory, but due to the fact that our car models, play-family sets, and planes are all hot-selling products,

At the same time, both export and domestic sales orders are quite abundant.Therefore, it is possible that some orders may not have stock after placing them.

Therefore, the shipping period of two to three days is normal, and we will try to arrange the early shipment as much as possible.

We will try to ship the goods available on the same day, and for those without stock, we will arrange the goods within three days. Please understand and forgive us!

If you are planning to place a large order, the delivery schedule and payment terms need to be determined after negotiation with the customer service.

The solution to the shortage problem: Generally, we will contact the consignee to inform them of the shortage reason, obtain their consent to replace the style or color, etc.

If the consignee cannot be contacted, the default principle is to send as much as possible based on the order.

The remaining payment will be refunded in full to the purchaser.

Please the buyer personally sign for the parcel when receiving it, and verify the contents on the spot to ensure they are correct.

If you discover that the quantity does not match, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, contact the shop owner in front of the courier.

After personal confirmation, the item can be returned. Once signed for, the store will not assume any responsibility, please note!!!

Problems that arise after others have signed for the package are the same, so please make sure to sign for it in person!

Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as Dehong and Anneng).

But we have an obligation to do our utmost to assist the customer in resolving this issue,

Our company will adopt double-layer packaging, padding with cushioning materials, and compact stacking to avoid damage incidents.

Please make sure that you (or the person designated to receive the goods) check the quantity and appearance of the goods together with the courier (this is your right),

If the quantity is incorrect or the packaging is damaged, please have the courier sign to confirm.

Problem 1: The courier refuses to open the package together for inspection. Solution: After you sign the courier receipt, make sure to hold on to it until you have completed the inspection. Then, you can return it to the courier.

Solution: Just remember the courier's phone number and name.

Unconditional return: Our company offers a 15-day unconditional return and exchange service.

In the event of a return or exchange request, the customer must ensure that the packaging of the goods is intact, that the product has not been used, and that there is no damage, as this will not affect the resale of the product.

If the returned goods do not meet the standards, the station will charge a 20% handling fee for the product. The shipping cost for returns without reasons is borne by the buyer.

Subjective defects: Our products are of high quality and affordable, offering excellent value for money. However, some buyers have reported that they feel the craftsmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc.

However, these do not fall under quality issues. No product is perfect, and buyers who are too picky should look elsewhere.

All our pictures are taken from actual products, and all sizes are measured by hand. An error of 1-2CM is normal.

Return and Exchange: Refund Policy -- If the product suffers from a quality issue that results in the loss of its intended functions, we will process a return or exchange.

However, the shipping fee will be borne by the buyer (most problems can be solved by simple methods such as changing the battery, adjusting the placement of the battery, connecting the wire head... etc., and selling toys requires the ability to repair toys).

For reasons such as poor sales or not as good as expected, which are not due to quality issues with the product itself, we will not provide a refund or exchange!

Product quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only after passing the inspection will they be shipped. However, various uncertain factors may lead to the loss of product functionality.

Product images are all taken from actual products, which can truly reflect the actual appearance of the product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products.

Due to market changes and other factors, the factory may adjust the color and packaging method of the product and packaging, etc. Please refer to the actual situation.

Other: Although we produce only high-quality toys, for perfectionists or those with strict standards, please gracefully turn around and walk away.

Transportation is completed by a third-party logistics company, which is beyond our control.

Transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide to you,

For reference only, it does not constitute the content of the contract and shall not serve as a reason for return.

Please read the above terms carefully, they will take effect from the time of placing the order. If you have any questions or objections, please confirm with our staff before placing the order.