Please read the contract carefully.

Please read the following terms carefully, they will take effect from the time of your order. If you have any questions, please confirm with our customer service staff before placing your order.

I. About Retail
1. Orders under 200 yuan are considered retail orders (except for original one-time shipping by Taohuo) and can be shipped. Once sold, they are non-refundable and non-exchangeable. If there are any transportation issues, they can be resolved through consultation.
Please count and confirm the goods in front of the transportation company personnel before signing for them.
2. If the quality problem causes a functional shortage, and if replacement parts are needed, they will not be arranged separately. They must be ordered for the next shipment or the customer must bear the freight costs themselves.

Section Two: About Shipping
1. After the customer places an order and makes payment, the goods will be arranged to be sent within 24 days, and orders placed after 17:00 daily or payments made after that time will be considered as shipping the next day.
2. If there are any special reasons that prevent us from shipping on time, we will contact the buyer in time to handle the situation. We appreciate your understanding and gratitude.

Section Three: Logistics
1. Express delivery: Default shipping method is Yunda, Deutsche Post, Yousu Express, etc. If you need to specify any one of these express delivery companies, please contact customer service. If no communication is made, the default express delivery will be used for shipping.

2. Logistics: Freight charges are generally collected upon arrival, and the goods need to be picked up at the freight station. The logistics company can be provided by the client or we can help you choose a more suitable one.

Section Four: About Receiving Goods
1. If there are any stock shortages, please leave a message within 24 hours after signing for the goods. We will help you verify the situation as soon as possible.
2. If the goods are damaged in packaging, missing or damaged, please take photos as evidence, refuse to accept the express, and contact us to handle.

Article 5: About Returns and Exchanges
1. If the quality problem of the product itself leads to the lack of the product's original function, we will handle the return and exchange, but the shipping fee will be borne by the buyer (our store provides buyer's shipping insurance) (Most problems can be solved by simple methods such as changing the battery, adjusting the battery placement, connecting the wire head... etc., sell toys should know how to repair toys).
2. For reasons such as poor sales or not as good as expected, which are not due to quality issues of the product itself, we will not provide a return or exchange service.
3. If you really want to return the product, you can get a discount based on the length of time if the product and packaging are in good condition. All shipping costs will be borne by the buyer. For returns within 7 days, there is an 80% discount, and for returns after 7 days, there is a 70% discount.

Section Six: After-sales Service
Please feedback any product issues to our after-sales service within 10 days after receiving the goods (time of receipt signature applies), or any feedback beyond this period will not be accepted.
After-sales issues will not be handled. If there are quality problems with the products, please accumulate them and return them using ordinary logistics. The return shipping fees will be borne by the buyer.
If you encounter any quality issues, please contact our customer service to register and process them. If the products have not been registered, they will not be eligible for returns or exchanges.