Order Instructions

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Our store uses a step pricing method, with page prices for reference only. We offer preferential prices for large quantities.

Partial distribution single products with shipping costs included are offered at a "free shipping" price. For after-sales service due to unilateral reasons, you need to bear part of the shipping costs. Please contact customer service for more details.

All products in our store support customized orders, with different minimum order quantities for different products.

Shipping Instructions

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【Packing】Most of the goods are individually neutral packaging, and there are specific box specifications for large orders. If you have any other requirements, please contact the customer service to confirm.

【Timeliness】Our store has a professional ERP management system. We stop shipping at 17:00 daily, with an average of 10,000 orders per day, and the average operation time is about 8 hours.

【Logistics】Small items default to ZTO Express, large items to Best Express, city-to-city by Lala Loading, and urgent items by SF Express. For specific requests, please contact customer service.

【Private】Support invisible one-time distribution.

Activity Description

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【Free Shipping】Some products are set to be free shipping for the first order or sample order, and the specific activity content is subject to the payment page.

【Discount】L2-L4 level members enjoy a 9.8% discount off the original price; L5-L6 level members enjoy a 9.5% discount off the original price (deep cooperation, enjoy exclusive price/free shipping).

【Discount for Order Amount】Our store may set a discount activity of X yuan off for orders over X yuan from time to time. The specific activity content is subject to the payment page.

Responsibility Statement

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Some products are sealed in packaging, which may cause a smell to develop. This smell is harmless and easily dissipates. Airing and leaving the package open can help to eliminate the smell more quickly.

【关于色差】由于灯光、拍照技术、显示屏等因素的影响，图片与实物之间可能存在轻微色差，请以实物为准。

【Other Fees】Post-sale expenses caused by buyer reasons, such as order interception, packaging loss or damage, and return and exchange goods affecting secondary sales, are borne by the buyer.

After-sales instructions

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【Return/Exchange】For a return or exchange, the product and packaging must be intact and not affect resale.

【Damage/Shortage】If your package is damaged or the number of items received is insufficient, please take photos and keep the evidence immediately and contact us. After we verify the accuracy, we can make corresponding compensation or send a replacement for damaged or short orders.

【Lost/Intercepted Parcels】Parcels are shipped by third-party logistics, and interception may not always be successful. The recipient should also reject the parcel in a timely manner. If a parcel is lost, our company can cooperate with the courier to reissue or compensate for it.

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