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zhenyi Toys 1yr.
Main Products:Novelty toys,luminescent toys,children's toys,stall toys,popular toys,electric toys,smart toys,plush toys,educational toys,toy accessories
Contacts:ruanzhenzunChat
Mobile:86-17681789111
E-mail: WeChat:17681789111
Address:1959,1st floor, International Trade City, Fukuda Street, Yiwu,Yiwu,Jinhua City,Zhejiang Province
Related items
The listed prices for the goods for sale in our store do not include tax.
1. Our factory has quoted the best advantageous wholesale price. We believe in selling at low profit margins and large quantities can be negotiated. Please understand! The prices are generally based on the listed prices on Ali's website. All quotes are wholesale prices and do not include shipping costs or any other expenses. All transactions are made on the condition of payment upon receipt. We accept Alipay or bank transfer (for customers needing bank transfers, please contact our customer service). All payments are settled in Renminbi (currency: yuan).
2. Due to the fluctuation of toy materials, please ask the customer service before placing an order to confirm the price.
Section 2: About Color Difference
Due to the influence of weather, light, and other factors, as well as the different resolutions of displays, there may be certain color differences, which cannot be avoided and do not constitute quality issues. Our products are all photographed from actual items, and we strive to provide you with comprehensive image displays.
3. Freight Issues
If the quantity is small, it can be sent by courier. If the quantity is large, it can be sent by logistics. The cost of courier or logistics is borne by the buyer, and the seller does not bear any costs. (Note: the freight of the goods, we can only help the buyer estimate, the actual freight to be paid is the main amount when the goods are picked up, the shipping time can be controlled, and we have no way to accurately control the arrival time of the freight station, please understand!)
IV. Receipt Instructions
1. When buyers pick up their goods from the logistics company, they should inspect the goods in front of the logistics freight company personnel. If the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and tampered with, please open and count the goods in front of the logistics company to resolve any discrepancies. If the problem cannot be resolved, please do not take the goods until you contact us at the freight station for consultation. Otherwise, signing the receipt will be considered as no objection to accepting the goods.
2. Buyers who send express deliveries are requested to sign for the parcel when they receive it, and to verify the contents on the spot. Please especially check for any missing items or damaged products if the outer packaging is damaged. Only after verification can you sign. If you find: incorrect quantity, damaged goods, please do not sign immediately and seal it back in its original condition, and contact us in front of the courier. We will then contact the courier company to resolve the issue. If the quantity is inaccurate after signing, we have the right to refuse to handle it. Please pay attention.
Section 5: About Shipping
Due to our wide business scope (global sales), our toy products are often out of stock due to rapid shipment, especially during the peak season of online sales, which increases toy sales. Therefore, there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be two to three days. We will try to arrange early shipment as much as possible. We will try to deliver goods on the same day if they are available, and we will arrange for goods to be prepared within three days for those that are not available. Please understand and forgive us! The solution to the shortage of goods is as follows: First, we will contact the consignee to inform them of the shortage and obtain their consent to replace styles or colors, etc.
Six. After-sales Service
1. If you find any quality issues with our products after signing for them, please contact our customer service within 12 hours and provide photos and videos. After this time, we reserve the right to not process the issue.
We do not accept returns in principle, but we can negotiate for a product exchange if there are quality issues due to the factory. (Most problems can be solved by changing the battery, adjusting the placement of the battery, connecting the wire head... etc., and selling toys requires the ability to repair toys.) However, the transportation costs must be borne by the buyer. The exchanged product must ensure that it does not affect secondary sales. After receiving the returned product, we will send the exchanged product together with the next customer's order. We cannot accept sending together at the time of the next shipment. The freight costs are the responsibility of the customer! Before returning, you must inform our factory's Alibaba customer service!!!
2. Due to the special nature of toy products and the fact that they cannot be compared to household appliances, our company does not implement a three-pack policy for all toy products we sell. If there are problems after use, we do not assume any responsibility. If we are able to solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repairs or modifications, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.
Product Slow Sale
1. If you purchase the product and find that it is not selling well due to inadequate market investigation, you can return it within 30 days at a 90% discount or exchange it for an equal value product. This will ensure that you have no worries, as you will only need to bear the return shipping costs and ensure that the product has not been opened. For product quality-related return and exchange situations, please contact the after-sales customer service, and they will register and handle the situation. To avoid any subsequent disputes, please maintain the product's appearance and packaging, and ensure that it does not affect the resale of the goods. Otherwise, it will not be possible to exchange or return the product. We ask for the cooperation and understanding of all buyers and merchants.
8. Disclaimer
1. All products sold by our company are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.
2. All the goods sent by our factory are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collision, or slight deformation of individual color boxes in packaging). The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for return.
3. Our factory's toys are of high quality and low price, and they are really worth the money. Some buyers have found that the workmanship is somewhat rough, with imperfections, and the materials are not of high quality, which is different from what they expected, etc. However, these do not fall under quality issues. There is no perfect thing in the world, and we apologize for the overly picky buyers. Please read the above terms carefully. They will take effect from the time of placing an order. If you have any questions, please confirm with our factory staff before placing an order.
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