Buyer's Notes
We only serve friends here, not God. Please come with a tolerant heart!!! 1. Due to the fragility of hot transfer cups, plates, and other porcelain products, and the low profit margin, there is no explanation of the original packaging (such as cups in a box of 36 or 48, with cup holders inside the outer box, one holder holds 12 cups, each cup is separated by cardboard, and each cup is individually wrapped in a plastic bag). During transportation, there may be damage, and please resolve it with the logistics company yourself. Our company is only responsible for negotiation and does not assume any compensation!!! According to our years of shipping experience: direct logistics damage is relatively rare; if the shipment is transferred, the damage rate will increase significantly if it is sent in the original packaging. It is necessary to add a wooden frame to significantly reduce the damage rate, but the wooden strip packing fee of 5~10 yuan per item is required; in addition, the more orders, the less likely to be damaged, and it is very safe to choose safe foam box packaging (one cup in one foam box), which is basically zero damage. 2. The logistics speed will be slower.The arrival time of the goods may be extended due to weather or other reasons, which is not under our control. Please understand! 3. Regarding reviews, any problem can be solved. We hope that you will not give a neutral or negative review casually. It is not easy for the seller to maintain a positive review. As long as we can solve the problem, we will definitely solve it. However, we hope that you will not threaten the seller to refund by giving a neutral or negative review. The seller will insist on their position and pursue the complaint to the end. We hope you can understand. 4. Since our products are mostly self-produced and sold, the profit is low. In order to accelerate the turnover of funds, please check the performance of the goods within 24 hours after receiving them. If you find any quality problems, please contact us in time. If you do not contact us within 48 hours, we will consider the product to have no quality problems. At the same time, please complete the receipt confirmation within 48 hours after receiving the goods. Please understand. 5. For friends who need to use credit cards, there is a 1% fee.
Logistics Instructions
In the Jiangsu, Zhejiang, Shanghai, and Anhui regions, we default to sending parcels using ordinary logistics. The standard logistics shipping fee is collect on delivery. Most logistics services can reach each city and county in various regions, but we cannot guarantee which specific district in the city will be reached, as some districts may not have a freight depot. If the customer does not specify which logistics service to use, the freight department will send it uniformly. If you need to send a specific logistics service, please provide the address and phone number of the freight station.