All products in our store are exempt from tax points. We can issue invoices but tax points will be added. If you need to issue an invoice, please contact our customer service.

Juan County Hengyuan Spring Factory produces various products such as bent tube springs, cold benders, electrical insulation spring, PVC wire tube springs, pullers, drain openers, pressure springs, tension springs, torsion springs, bending machines, and various circular and square wire springs. We also support custom orders.

Product Introduction:

Purchasing Information:

1. Supply Source Explanation
Because manufacturers may change the product packaging, origin, or some accessories without prior notice, we cannot guarantee that customers will receive them.
The goods are consistent with the store's images, origin, and attachment instructions. If the store does not update in time, please understand!
2. About the product
1) Due to the large number of products, many have not been updated to the website in time. If you can't find what you need, please contact our online customer service.
Try to help you find it.
2) Some products may occasionally be out of stock. Please contact us before purchasing this item to confirm whether there is stock available. Generally,
We will not run out of stock, if the goods you choose are out of stock, we will notify you in time to choose a refund or wait for new goods to arrive, to avoid delaying your urgent needs.
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3) Regarding color difference, due to the differences in display and camera pixels, there may be color differences between the actual product and the images. Buyers who are concerned should be cautious when making a purchase.
3. About the Price
1) The price of a product generally reflects its quality. The price listed on each product on the website is the actual selling price. Different products have different prices.
Purchasing quantities have different prices!
2) We adhere to selling at low prices with high quality.
4. About Shipping
1) Small items we default to send by Tian Tian Express/Postal Parcel to ensure that they can reach everywhere, and for large and heavy goods, we send them by logistics.
Pick up at the city close to you, self-collection, freight to be paid upon delivery, actual charges will apply. For specific courier and logistics, please contact customer service for coordination.
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2) All goods in our store will be carefully inspected before packing and shipping. Please inspect and accept the goods upon arrival, and if there are any deformations or damage, please contact me immediately.
Please note that once you sign for the delivery, if there are any damage issues, we will not provide exchanges or refunds.
5. About After-sales Service
1) Please confirm that the purchased products match the actual products required. If the mistake in procurement is due to your own reasons, we will not exchange or refund.
2) If you find any quality problems with the product within 7 days after receipt, please contact customer service immediately to handle the return and exchange. For quality issues that arise after 7 days of receipt, we will only provide assistance.
Warranty service: for specific warranty details of each product, please consult the sales customer service.
3) Online store sales profit is very thin, if there are quality problems within 7 days after receipt, we are responsible for replacement and return logistics costs, and any after-sales costs thereafter.
The shipping fee is borne by the buyer, thank you for your cooperation.
6. About Payment
In order to protect your rights and interests, we strongly recommend using Alipay for transactions. And honest buyers can use the 'Trust Pay' method on the Ali platform to make payments.
7. About Evaluation
1) We cherish every opportunity to work with you, and every positive review. If you have any dissatisfaction, please communicate with us.
2) Giving a negative review rashly will not solve any problems. We will humbly accept honest criticism.