Orders paid before 18:00 will be shipped that day, and the logistics information will be available after about 22:00.
Orders paid after 18:00 on the same day will be shipped the next day (customers using a third-party shipper can request the tracking number from customer service in advance).
Default to YTO Express, ZTO Express, STO Express, etc., and for self-selected courier services, a surcharge will be required for specified couriers.
【4】Due to the large amount of work every day, our shipment is based on the order information captured. Any errors caused by communication through Alibaba Messenger to modify addresses or models are the responsibility of the buyer.

After-sales plan:
The product that is shipped on behalf of others does not support returns to our warehouse except for quality issues. If the goods are proven to have quality problems, they will be exchanged or returned unconditionally. Due to the uniqueness of adult products (personal private products), we do not provide returns or exchanges for used products. The low profit margin is because it is not retail, please understand.

"Wholesale after-sales over 1000 yuan":
1. If there are any quality issues with the product, please return the goods within 3 months and accumulate them for a centralized return. The return shipping fee should be prepaid, and the replacement shipping fee will be borne by our side (ensure that the packaging is intact and the accessories are complete, and it has not been used; if it has been used, we will not accept the return).
2. For non-quality issues, please handle within 7 days from receipt. Return and exchange shipping fees are the customer's responsibility (and packaging fees). The product cannot be opened and used, and cannot affect resale. (Important: Ensure that the packaging is intact, has not been used, and if used, we will not accept the return).

【Wholesale-Dropshipping After-Sales Rules】：
1. If there are any quality problems with the product, please contact customer service within 7 days of order receipt (30 days for wholesale customers) to handle it (take photos or videos of the product and inform the customer service). After verification and confirmation, the postage will be borne by us. If the return is detected to have no quality problems after our side testing, the return freight needs to be borne by yourself. (Make sure the packaging is intact, and no handling will be accepted if it has been used).
2. For non-quality issues or returns without reasons, please contact customer service within 7 days after the order is received (30 days for wholesale customers), and the shipping cost will be at your own expense. The product cannot be opened, has not been used, and the packaging is intact, and it cannot affect the resale.
3. If you discover a shortage or omission after signing for the goods, please contact us within 7 days to handle it. Take photos of all the products and the shipping list and inform the customer service. We will verify with the warehouse and check the shipping videos. If it is confirmed that there is a shortage or omission, we will give you a satisfactory solution. If you contact us after the time limit, we will not handle it!
Attention: If upon receipt you find that the delivery package is damaged or compressed, please take photos and refuse to accept it. We will arrange for a re-delivery after contacting us. Otherwise, any shortage, lack of goods, or appearance-related issues affecting sales after receipt are your responsibility.

1. The application for return or exchange must meet certain requirements.

If you need to return or exchange the product, please contact customer service within 7 days after signing to obtain the return address and promptly return it.
② For returns due to non-quality issues, we do not accept any returns or exchanges. Please be cautious when making a purchase.
If you need to return or exchange the product, the original packaging must be intact with all the accessories intact. The product should not have been used and should be in a condition that allows it to be resold without any damage.
2. The following situations are not subject to exchange or return.
Goods beyond the return and exchange deadline.
Item ②: Used or washed goods
③ Products that have been modified or processed.
Item gifts are not included in the after-sales service scope.

【Address】Room 7, Building Ziye, No. 8, Songhebei Road, Songgang Town, Bao'an District, Shenzhen City, Guangdong Province