Purchasing Notice
About the price
In a single transaction, once the price is set, no reason for change will be accepted. The price form is the factory price plus a certain percentage, in short, the price is as reasonable as possible. All displayed product prices are actual prices, but at the same time, we welcome bargaining for large quantities, encouraging volume.
Payment Method
Only after payment, support Alipay escrow transaction, if you make direct payment for some products, you can enjoy price concessions.
Shipping Time
In general, the goods are shipped the same day or the next day after the customer makes the payment. If there is a longer preparation period, we will inform the customer as soon as possible and discuss with them.
Cargo Shipping Instructions
1. All products are wholesale by the box, so due to the large volume and heavy weight of the goods, the logistics is generally arranged by us to send the goods, with the freight collected on delivery. The logistics that is arranged will be as close to the customer's pickup point as possible, and will try to be convenient for the customer to pick up, and can ensure that it is the logistics express line in the area where you are, so in some individual areas, it may not be possible to transfer to the customer's town, or after transferring to the town, it may require an additional transfer fee. This situation is actually not surprising, but the company has no obligation to bear the related transportation costs.
2. If the customer has specified the logistics, we can ship according to the customer's specified logistics. Since the shipping logistics is specified by the customer, if there is a case of lost goods, our company will try our best to help you pursue the logistics, but we will not assume primary responsibility and will not accept refunds for this reason. In that case, you will have to claim compensation directly from the logistics. This is hereby stated. Hope for your understanding.
3. For logistics, the cost of shipping is the same whether it is prepaid or collect, so our company recommends that the shipping cost be collect. If any customer requires that the shipping cost be paid in advance, it is also possible, but it is necessary to contact the relevant freight station to confirm the shipping cost first. Only after the customer pays the shipping cost together with the payment can the shipment be sent.
4. All products are not shipped for free, and the displayed products are as close to the actual price as possible. Please understand.
5. If the customer requests to send the goods by courier, it is possible to do so within the province, especially for some places that do not have direct routes from Chenghai, Shantou, and need to go through transfers. Freight stations will charge additional transfer fees, and sometimes the price after adding the transfer fee is almost the same as that of courier services. Therefore, in such cases, it may be better to send the goods by courier.
Receiving Standards
Our company commits to 100% delivery of goods as per the requirements and related personnel will inspect the goods. When customers pick up the goods, please slightly inspect the goods in front of the logistics freight company personnel. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or defective, or the sealing tape is incomplete, and there are obvious signs of being opened, please immediately call our company to confirm the shipping situation and open the packaging on the spot to count and check. If there is any error, it must be resolved with the logistics company on the spot. Otherwise, after signing, it will be considered as no objection to accepting the goods.
After-sales service
1. A 1%-2% defect rate for a shipment is within the acceptable range and is exempt from liability. If there are genuine quality issues with the product, we can negotiate for a return and exchange, but the transportation costs incurred must be borne by the buyer.
2. If the problem arises after use, within our capability, we will help solve these problems, but all related costs incurred will be borne by the customer.
3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification of the product, or goods that have not been used or stored in the normal manner. Please understand the inconvenience.
Note: All shipping costs for after-sales service are the customer's responsibility, and some products enjoy
Long-term cooperation accepts discount return and exchange policies, with specific terms to be negotiated.