Product packaging: OPP bag packaging

Note: The product is not a high-quality product, and there may be a few imperfections in the production process, which is normal. Due to the problem of the model, some dolls cannot stand well, and there is no exchange or return. If you are concerned, please be careful to shoot, and consult the customer service for details.

【Reminder】

Our quotes do not include shipping fees or any other charges, and all payments must be settled in Renminbi (currency: yuan). Shipping costs vary depending on the actual quantity of goods and the region. Please refer to the shipping cost details or contact our customer service for more information.

Our products are highly entertaining, have fresh styles, and are deeply loved by children. They are affordable, of high quality, and are very popular in Europe and the United States. For more products, please contact our sales representative or visit our website: https://shop1q75b4917z868.1688.com. Welcome to consult and thank you for browsing our website!

Special Note: Let's discuss which shipping method is more suitable for my goods, logistics or express delivery? This is a cost-related issue that many business friends care about. Although we can't fully understand everything here, we can share our experience with everyone. First, for orders under 300 yuan, if the human and material resources and time spent on picking up the goods are also considered, choosing express delivery may still be more cost-effective. For orders over 300 yuan, it depends on the situation. Within the Guangdong Province, it is generally possible to choose express delivery. For areas outside Guangdong, it is necessary to consider your actual situation, such as if I need to bring my baby and it is inconvenient to pick up the goods, I can choose express delivery or have the logistics deliver the goods; For example, if the pickup location needs to travel hundreds of kilometers, is it really possible? In this case, it is also better to choose express delivery. For bulk orders over 3000 yuan, the basic cost-effectiveness is still logistics.

When can I expect to receive the goods? This question, we can only estimate the approximate time based on past experience. However, as we are just merchants, the logistics are handled by professional logistics companies, and we are not able to control the arrival time. All we can do is to arrange the shipment as quickly as possible. If the delay is due to the logistics company or the weather or unforeseen circumstances, and without prior agreement, we cannot unilaterally decide to refund or return the goods. If you have such thoughts, please do not place an order to avoid any unpleasant shopping experience!

How are products with quality issues handled? Most quality issues can be resolved on one's own. If you truly want to run a toy business and treat it as a career, it's also helpful to accumulate some experience in repairing toys. For example, by replacing batteries, adjusting the placement of the batteries, or reconnecting the wire connections.Simple ways, such as waiting, might be enough to repair the toy, and it feels satisfying to fix it yourself. If the product has quality issues, please contact our after-sales service within 15 days from the receipt of the goods (time of receipt signature). Our after-sales service will register your situation. When the problem products reach 20 kilograms, they will be returned by freight. The freight cost will be borne by us! For the returned quality problem products, the packaging must be intact, and the original packaging cannot be changed, no writing on the product, no signs of use, no labels or tags on the product, etc. Otherwise, it will be considered to have been used and will not be exchanged or returned! The returned products need to be accompanied by a list, clearly indicating the number of problem products, the problem, the order to which they belong, and they will be sent with the new order after repair. If you feel that you cannot accept or are unsure if you can bear the return and exchange regulations, please raise objections before placing the order to avoid an unpleasant shopping experience! Those who have not raised objections will be deemed to have agreed to the return regulations. If the regulations are not fulfilled, the related costs will be borne by the buyer. Please remind again, if you have any objections, please be careful to shoot!!!

About returns and exchanges: We offer a returns and exchanges service for products with quality issues. A quality issue refers to a product that lacks functionality or is missing parts when it is not used. Damage due to transportation, wear and tear, or loss are not included in the scope of quality issues and are not eligible for a return or refund. If the damage is caused by the logistics company, the responsibility should be borne by the logistics company. To prevent the logistics company from evading responsibility, it is recommended to purchase freight insurance, which is usually 4/1000 of the value of the goods. We can pay for it on your behalf. Additionally, the most common tactic used by logistics companies to avoid responsibility for damaged items is to have you sign and pay the freight costs before confirming that the goods are safe. Once you pick up the goods and find that the box is damaged or there is a loss of goods, the logistics company can refuse to compensate you by claiming that you have signed. We have had multiple customers suffer from this, so before signing, please ensure the safety of the goods and only sign after confirming there are no issues.

Regarding dimensions: The dimensions of the product are all measured manually, and the units are in CM. Due to differences in measurement methods or tools, there may be an error of 1-2CM. If you are particularly concerned about this, please be cautious when making a purchase.

Regarding color differences: All the items are photographed from the actual products, and color correction will be applied in post-processing. We will present the colors as closely as possible to the actual items. However, due to differences in lighting, shooting angles, and each computer monitor, the colors you see may vary. This is unavoidable in online shopping! If you are concerned about color differences, please consider carefully before purchasing!

Regarding styles and colors: We generally do not select styles or colors, and we will randomly assign the goods! When assigning goods, we will default to a mixed style, and if you have any special requirements, please note the style or color. We will try our best to meet your requirements, but it can only be to the best of our ability. If you are particularly sensitive to this, please be cautious when making a purchase!

Since then, I would like to express my gratitude to all the friends who have supported and followed us. In the days to come, we will continue to work hard and strive to bring you more products and more surprises. Let's work together to achieve a great win-win situation!