Most of the products in this shop accept custom orders, and the types of custom orders include (1. Laser 2. Printing 3. Mold Customization).

1. Laser customizing process as follows:

Select the product → make the payment → request high-definition images → layout effect → customer confirmation → factory production → packaging and shipping

2. The process for printing custom products is as follows:

Select the product → make the payment → send the request for high-definition images → create the rendering effect → customer confirmation → factory production → packaging and shipping

3. The process for mold-making customizations is as follows:

Please send a high-definition 3D image or the source file, and then make a clay sample (approximately 15-20 days). After the clay sample is made, the customer confirms there are no mistakes, and then arranges to make the bulk production (approximately 15-20 days). (For specific costs or questions, you can consult the customer service).

Customized products are not eligible for returns or exchanges due to quality issues.

If there are any problems with the product, please contact the customer service for assistance.Supports 7-day free exchangeThe condition is that the goods do not affect our secondary sales, and the freight costs for non-quality problems need to be borne by the buyer themselves.

All product photos are taken from actual products. Due to differences in lighting and monitors, there may be color differences from the actual items. Such issues do not constitute quality problems. The final color should be determined by the actual item received. For product updates or quality improvements, some product configurations, colors, and styles may change. We apologize for any inconvenience caused and ask that you refer to the actual item received for the latest information.

Shop product prices are subject to the day's settlement price, and product prices may fluctuate due to raw material price increases without prior notice.

If there is no logistics record or no goods received within 10 days after the remittancePlease call to inquire or contact our customer service via Alipay, to avoid any unexpected incidents. Once the customer receives the goods, the transaction will be considered complete.If the customer has any questions after receiving the goods, they can contact the customer service they consulted when purchasing the product to better handle the after-sales issues.

The customer has received the goods.within 3 daysPlease check the quantity and quality. If you have any questions, please contact the after-sales customer service in time to handle the feedback. If there is no objection within 3 days after the arrival, it will be considered as the completion of the transaction."Subjective dissatisfaction, how to imagine" as the reason, the actual no quality problem return, the freight buyer is responsible for their own. Before shipping, "

We will carefully inspect the professional packaging. If there is any damage or quality problems during transportation, we will make a return and the cost of the freight will be borne by the purchaser! (If the buyer finds damage during transportation, they can claim compensation from the logistics company).

Please do not return non-company products, as it may cause inconvenience if they are returned to you again.